To reduce noise nuisance from houses and premises, the law defines a maximum amount of noise which is acceptable during night hours. Until it is, it will exponentially grow as the major problem in our borough. Based in Croydon and edited by Steven Downes. By this stage in the Ombudsmans report, the author is clearly warming to the theme of the mind-numbingly, staggering incompetence of the Croydon Council planners. Taxpayers seem happy to allow their money to be thrown around paid to service providers without any regard for whether suppliers are doing a good job.We need tighter controls to improve standards. There is room for learning and development and training that supports you to do your job. By law, they had 20 days to respond. The hours of service are: Monday to Wednesday. Complaints should be made to the Council within 12 months from when a customer feels that something has gone wrong. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. The gaslighting is astonishing. Croydon Borough Neighbourhood Watch Association. In approving application 20/00108/FUL, they did so based on a council officials report, the committee agreed that thereafter the director of planning and strategic transport has delegated authority to issue the planning permission and impose conditions and informatives. They can refer you on to environmental health if the problem is serious enough. "Led by an independent external housing specialist, the inquiry will look at what has . Everything about their lives starts to crumble and fall apart. Class A gates, fences, walls etc He and Mr Y will now incur more time, trouble and expense in returning to court to seek a further order for removal of building work. But this was changed to general boundaries in 1875 which are only indicative and open to challenge. You have accepted additional cookies. The site now floods on a regular basis. If the noise continues and we can see from your diary that it is unreasonable and therefore could constitute a noise nuisance we will serve an informal notice on the alleged offender. It found that at its southern and western boundaries, the garage trespassed on land in the ownership of Mr X or Mr Y. Also the same problems with the complaints process they dont follow their own complaints process. see https://www.gov.uk/party-walls-building-works. Three days after the council approved planning permission, Mr X got back in touch with it saying Ms Z had recommenced building the garage and was committing a further trespass on his land. Gumtree. The resident made further complaint s on 21 August 2020 and the landlord issued a formal letter about the problem to the neighbour in line with its complaints policy. It was dated February 22 2021, three months after the committee meeting. Noise is the largest cause of complaints to local authorities. Sack an executive and use that money.. Because Alison Butler tied them in to a contract renewal with Axis. If you have a problem about noise you should start by trying to talk to your neighbour. There was not, and has been no sign of any action by the councils planning enforcement officials. . Wooden and mesh fences can rot away. . Also, with workloads the way they are nationally most Planning Officers simply dont have the time to deal with things as closely as they would like. Croydon Council. You can also make a complaint by: telephone: 020 8359 2000. writing to: Barnet Council, 2 Bristol Avenue, Colindale, London, NW9 4EW. If you're making a complaint about council housing, find out more about the Housing Ombudsman Complaint Handling Code. Having revoked the decision and before issuing any new decision notice, it would now be expedient for the council to fully reconsider its original decision, before a perfectly good family home is demolished, before more unwelcome and undue stress is caused to neighbours and before more abortive costs are incurred by the applicant. Read more: Feeble planners allow builders to get away with (tree) murder. Some of her neighbours had been lodging similar complaints to the council's housing department and Axis for four years. The only requirement is that the correct Certificate is completed by the applicant (which may not have been done here), but this is pretty minor. Quantum Homes, their work on Pollards Hill South . Would you please confirm that you have re-joined the Institute, or in the alternative, when you intend to finally remove any reference to your membership of the Institute from your Linkedin profile and elsewhere. Barnet Homes housing complaints. It has provided no explanation or audit trail for what happened in the seven months between Ms Zs agent maintaining she had provided the correct certificate and the council issuing its decision. You could use a mediation service if raising the issue informally does not work. A brand new Croydon library could be sold off before it's even been used; Read More Related Articles. Its time there was a full investigation into the relationships between developers, members of the Council and Councillors. The aim of the charity is to support local residents who are concerned about crime such as burglary, scams and anti social behaviour. By this stage in the Ombudsmans report, the author is clearly warming to the theme of the mind-numbingly, staggering incompetence of the Croydon Council planners. 11 hours ago 11h. The Ombudsman says that the council has accepted its findings, and will pay Mr X 750 in recognition of his distress, time and trouble, and pay 500 to Mr Y, with apologies to both. Based in Croydon and edited by Steven Downes. As Inside Housing puts it, Many residents in the block and in another across the road had repeatedly complained to the council about the state of their homes. Unlawful (and extensive) excavation works has thereby been allowed to continue (by default), necessitating large lorries using adjacent roads, the control/management of which the CLP was meant to control. Examples of nuisances may include noisy animals, loud air-conditioners and interference . I got quite a waft from the other side of the road as it hit the ground. The Town and Country Planning (General Permitted Development) (England) Order 2015, https://www.legislation.gov.uk/uksi/2015/596/contents, particularly as set out under SCHEDULE 2 Enter your email address to subscribe to this blog and receive notifications of new posts by email. But Inside Croydon is aware of formal complaints being filed within the past month about the supercilious and condescending approach of senior council officials to Regina Road residents at recent meetings. It would be unlawful for the council to remake its decision by merely reissuing the decision notice with the tailpiece omitted. This guide is also available in Welsh (Cymraeg). Public Realm Division, Pollution Team, 6th Floor, Zone A Bernard Weatherill House The court also said it would link a copy of its order to the Land Registry record alongside an expert report which identified the boundaries of Ms Zs property.. Croydon Council has the power to deal with noise nuisance that is considered to be a statutory nuisance. That design is hideous and mirrors a template of square blocks going up all over the place with no regards to aesthetics and the surrounding area. My own follow-up email to Heather Cheesbrough of July 27, was ALSO copied to Katherine Kerswell and Cllrs Hamida Ali and Jason Perry. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Woman arrested after four boys die in Sutton house fire, Nine months on and council tenants are still being ignored, a damning report from independent consultants found systemic failures and incompetence at the council and its repairs contractor, Axis. For information, the Newlands letter of July 14 WAS copied to Katherine Kerswell and Sarah Hayward, Shifa Mustafas replacement. Local groceries, essential shops, parks and other amenities nearby. Nuisance. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. If you think your neighbour's making trouble because you're transgender or because of your disability, race, religion or sexuality, it could be a hate . Walls tend to stay put. We'll send your report directly to your local council, wherever you are in the UK. And according to the reporter who broke the story which shocked the nation on ITVs News At Ten on March 22, theres still a lot more to come. . Enter your email address to subscribe to this blog and receive notifications of new posts by email. (19%) That email included . Dan Hewitts first report on the News At Ten was the start of an odyssey that would go on to highlight cases of poor social housing conditions across England. COMPLAINT 202004576. Perhaps a Government could bring in a requirement for new title pans to accurately plot all boundaries and building plans on NEW and REBUILT properties using modern surveying methods down to a very high level of accuracy eg by Satellite co-ordinates. why dont the council just get a decent building firm/plumbers round to fix the place? We are committed to making our website accessible to all visitors. Once this form has been completed, the information will be forwarded to the relevant team for action. Hewitt rightly highlights the work of three ITV News producers on the South Norwood report and others subsequently: Sophie Alexander, Imogen Barrer, Sarah OConnell. If you are a Council tenant or leaseholder please contact your Tenancy Officer or call 0208 726 6000. Date of experience: 12 October 2021. Permitted development rights, PART 1 Development within the curtilage of a dwellinghouse It said Mr X could return to court and seek an order permitting him to remove the stanchions and recover the costs of this if Ms Z failed to comply. Mr Patel might be best advised to contact a qualified property ( legal / building surveying) professional to check whether his neighbour has a legal right to build the wall on Mr Ps land. Some of her neighbours had been lodging similar complaints to the councils housing department and Axis for four years. Considering what was now occurring on the sites next door and opposite, disgust is probably too mild a word. Long-term damage: the unlawful demolition of 89 Hyde Road could lead to the unironically named Quantum Homes to build a block of nine flats on this junction, When senior officials in Croydons planning department refuse to acknowledge their own serious errors, can residents rely on the councils complaints system? I think there has been a breach of planning control near my property and the council has not taken enforcement action. On the morning of July 7, Mr Newlands called again to tell me the road had been blocked for more than an hour, without warning or signage, while demolition machinery was delivered to site. The Council confirmed that the developer must have served notice before making the planning application. The councils excuse was that the impact of covid on the councils working practices and due to the council having cut staff. Utter incompetence and no one ever held to account. It will take only 2 minutes to fill in. Which is what makes this ruling, published yesterday, all the more extraordinary in its criticism of the council planners incompetence and lack of professionalism. Emails from residents unanswered, six-month delays in dealing with a formal complaint, and a planning department that ignored a court order. Based in Croydon and edited by Steven Downes. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. The council has told the Ombudsman that it is seeking to improve its complaint handling, by: In their findings, the Ombudsman said that the council was correct that land ownership is not a relevant planning consideration, But this does not mean the question of land ownership has no relevance to the planning process. The cameras had been checked by both the landlord's staff and the police and permission was granted for him to have them. If your neighbor complaint is more of the barking dog However, this week has been very different because in and amongst my usual e-mails, I have received messages from residents raising serious safeguarding issues. She has turned rogue and now only sides with developers. The independent Reports into Croydon council to include the ARK Report are very clear. "A planning enforcement investigation is ongoing and the ombudsman is being updated on the . Its definition of anti-social behaviour (ASB) includes playing of loud music and it says that it will take all complaints seriously. I saw one of them trees come down no regard for safety just cut and left to fall. With her application, Ms Z presented Certificate A saying she owned all the land covered by development, the Ombudsman writes. Try to solve the problem informally by talking to them. And theres a culture of not actually listening to what theyre saying. The proposal includes the unacceptable felling of eight individual trees and five groups of trees as well as substantial areas of mature hedging, Hale told the committee. Rightly, Inside Housing states, this is the story that everyone who lives and works in social housing has been talking about this year., In the lengthy interview, Hewitt says that the moment he stepped into the council home of Fransoy Hewitt in South Norwood, It was the most angry Ive ever been as a journalist, as a human being., The magazine reports, Footage of her flat revealed the appalling conditions that she and her two sons were living in: walls covered in thick black mould and damp so bad the carpet squelched under her feet. having more team managers respond to complaints. Emails from residents unanswered, six-month delays in dealing with a formal complaint, and a planning department that ignored a court order. I asked Will anything be done to enforce what has been approved here, or is the developer to be given free rein? Brake System Calculator, Labour councillors in several wards have lodged formal complaints on behalf of their residents for months on end, as the homes security is being placed at risk, and break-ins at the blocks have become more frequent, vandalism and drug-dealing has been an issue. Try to solve the problem informally by talking to them. More importantly though, it not been NOT APPROVED. 535 Following. And Katherine Kerswell remains inflated but silent on the matter and Heather Cheesbrough is in professional denial (but were not exactly sure what her professional qualifications are?? Tweets. Stalling: the Newlands letter to Heather Cheesbrough, after the council somehow managed to ignore their formal complaint for three months. JR. Jroc23 Roc. Croydon Council have said there are no plans to review a Purley pubs music licence after a series of complaints over noise because they have not done anything wrong. There may be visible damage to suggest a crash or signs the vehicle has been stolen, such as: Abandoned vehicles can cause a nuisance by obstructing roads, traffic and pedestrians. If your issue is not listed above, use our formal complaints form. A party wall agreement, covered by the Party Wall Act covers shared walls in between semi-detached and terraced houses, or structures such as the floors between flats or maisonnettes, plus garden border walls. Monument Beach Bourne, Ma, giving feedback But Regulation 122 of the Community Infrastructure Levy Regulations 2010 requires that these planning obligations must be necessary to make the development acceptable in planning terms and directly related to the development. Posted. There is no discretion in that. I got neighbour from hell and Croydon council dont wish to do anything. News & events from Croydon Council. How to make a complaint. A brand new Croydon library could be sold off before it's even been used; Read More Related Articles. COMPLAINT 202011660. Complaints about one-off parties are unlikely to be dealt with under nuisance law as in the majority of parties are one off events. It then adds, in what appears to be especially restrained understatement: One day after the court granted this order the council approved the planning application at the crux of this complaint.. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Mobile Homes For Rent Hartland, Mi, CROYDON IN CRISIS: If 2020 was Croydon Councils year of Negreedy and bankruptcy, 2021 has been the year of leaks, mould and a local authority exposed as incompetent and uncaring about those living in its properties. An abandoned vehicle is one which has not been moved or attended to for a long time. Heather Cheesborough said in writing The application was accompanied by an application form in which the applicant had signed Certificate B to state that the notice had been given even though it had not (and she was given numerous pieces of evidence including a postmarked envelope) and that I had been given notice of the forthcoming planning application even thought by her own admission she knows that I knew nothing about it until after it had already been made. The tenant attended court on November 29, but However, this work must be done at reasonable times and should not cause nuisance to neighbours. made staffing cuts because of budgetary constraints.