None of the issues anymore version 14 solved all issues for me, Amazon sucks, they are making sure our fire stick dont work I think we should stop dealing with amazon all together with everything else, My screen is completely black. Yes, if you are still One, that is within feet of the modem often says cant connect to wifi. Any suggestions? If you are not registered, you will now need to fill in the STV Player registration form. The last resort is a factory reset. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) STV Player, TV you'll love for free. You may need to re-pair your app remote with your Fire TV Stick if it is not responding. TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. Can I watch STV when I'm on holiday? 06-07-2021 Reading, learning, fixing stuff, volunteering to help others, etc. I kind of thought that was the reason because it worked perfectly fine when there was no snow! It will go to Home Screen and then restarts. Step 3: Lastly, try a different HDMI port on your television, as the selected port may be causing the issue. If you need assistance, please feel free to follow our guide on setting up an Amazon Fire TV Stick for the first time. Step 6: Choose Clear cache and Clear data. No reset on the stick that I can see! Soo frustrating. It works like it did 6 years ago. My query is can I switch two of the Amazon Firesitcks to see if it is in fact a Firestick issue. Copyright 2007-2020 STV. Step 4: Unplug your Fire TV Stick from its power source and wait 60 seconds before continuing. Let us know if the ITV Player is not working on Samsung Smart TVs, or on other platforms such as iPad, Android and FreeSat. March 1st and my stick says installing updates. Must have been like this forever. Perhaps someone has hacked their system somewhere and the bots are making their way across their system. Im curious if youre happy with it? If you're still having problems, you likely need to boost your Wi-Fi signal. Robin, do you like your new Roku stick? How did you fix this ? A Fire Stick not connecting to Wi-Fi is a common cause of apps and content not loading properly. Didnt help. Error code PLR-1002. Then stopped within 30 seconds. Im having the same problem and it just began happening last night. If this doesnt happen and the device doesnt reboot, make sure the batteries in your Fire Stick remote are fresh. Be sure you're close enough to the TV and there are no obstructions. We test each product thoroughly and give high marks to only the very best. 09-01-2021 It was finally fixed, but now Ive lost some apps and the ones I have wont play/open. There are several solutions for all the common reasons a Fire Stick won't work, including black screen problems, no signal issues, and media not loading problems. But I cant register it again. having the same trouble. Note: On older first-generation Fire TV Stick remotes, omit holding the Back button. Its still not exactly cheap, but this 77-inch Sony OLED TV is $300 off. Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? Spoke to Amazon. Then I guess that is why mine is not working!! Did EVERYTHING in this article, nada. Then did all of the above nothing worked. Step 8: Within 60 seconds, the remote should reconnect with your Fire TV Stick. User your remote control to navigate the selection cursor all the way left until you reach the gear icon (settings) and select it. Hi Chris, tv details as follows, not tried resetting the hub, should I? Step 4: If you believe that your Fire TV Stick is turning on but isnt showing an image, refer to the section above (Television shows a blank screen). Amazon need to fix it dont they. If youre having buffering issues with your Firestick, there are a few things you can do to hopefully improve the connection. Now working fine. Just moved fire stick and tv across the hall, from one room to another. During this process, I have found that the update never updated and was halted at the 50% mark on the bar. Sometimes I have to reboot but not always,I am new to fire stick and it looks like a bad product. of the page. Cloudwards.net may earn a small commission from some purchases made through our site. In the past year, however, if I leave any batteries in the remote overnight, they are 100% dead the next morning. Help my tv screen now only show tvfire and nothing else remote no longer working. Possible YouTube app problem back again, plus internet speed different on Samsung TV vs iPhone and MacBook on same WiFi network. It helps if I restart fire stick thru settings, but now Im having to do every e evening. If you continue to use our Services without changing your settings, we'll assume you're ok with this. And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. Plus, I never cleared any cache the entire time I had the stick. A VPN allows you to pretend you are in Scotland so STV will stream you whatever you want to watch no matter what country in the world you're in. 04:30 PM Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. in. Follow the instructions to sync video and audio output. Same here, two echo dots and one fire stick all stopped working same day, Alexa said she couldnt understand me at the moment i tried every suggested fix, and went through all the suggestions again and again spending over 6 hrs appeasing 3 different reps who gave up and said my devices were all faulty, right no way, 15% off price of new ones as mine were out of guarantee period, not a chance, because i know three devices do not all go faulty same day same time, i eventually de registered all the devices only to discover none of them will re register, the echo dots saying i am inputting the wrong wifi password when i am clearly not, the fire tv refusing to register saying there is a problem to connecting to Amazon then the tv screen starts moving left to right repeatedly making it impossible to choose try again or cancel, one month later and hundreds of hours spent trying to get these working (i dont give up easily) tried different router, even connected fire tv through ethernet instead of wifi, re installed app, tried app on phone tried app on laptop, different amazon account all to no avail, these devices are bricked, someone switched them all off or bricked, blocked them same day, something fishy is going on here, one thing for sure i wouldnt buy any Amazon devices ever again, they are not to be trusted, if Amazon are unable to get my devices to work and the reps honestly have not got a clue, otherwise i wouldnt be here writing this, strange thing this, isnt it, maybe Mr Putin is doing it. Step 2: Double-check that your television is set to the correct HDMI input for your Fire TV Stick. Did you figure out how to fix the issue, My firestick only comes on Saying Firestick. 17-06-2022 When you've tried everything else and your Fire Stick is still not working properly, you can restore it to factory settings and set it up again as if it were brand new. Thats exactly what mine is doing, and none of these suggestions are working. Today's tech news, curated and condensed for your inbox. I found the perfect fix. All I get is a flashing screen. Im worried that my TV is not compatible. These errors are. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Step 3: If your smartphone or tablet cannot find the Fire TV Stick, ensure that they are both on the same network and within 30 feet (10 meters). They all work fine. Used it for years and suddenly it cant connect to the network! I answered my question the fire stick does not work. I dont understand storage issues! If nothing on this list works, then the last resort for most issues is to perform a factory reset, which we look at later into this article. There are a couple of recommended fixes if apps are frequently crashing on your Fire TV. If your TV isn't up to date, you'll be able to download the latest software version, which could restore your . If both devices restart and the Firestick still doesnt connect with the WiFi properly, then go into the Network page of the settings of your Firestick and press the menu button (the one with three horizontal lines) to forget your network. Did you get it to work? Because frankly I dont trust that buying a new remote is going to fix the problem. Uninstall the application by following the steps above, but select the Uninstall option for step 6. As a work-around, you can: Bring up the Youview menu, but pressing the blue 'Home' on the . You can either connect the Firestick directly to your TV or use the short included HDMI cable if you need more space. Have a good one. Mine same thing. This can be found at the bottom of the my Fire TV tab of the settings and will completely reset the Amazon Fire Stick. Step 2: If your Wi-Fi network doesnt appear at all, make sure that your Fire TV Stick is in range and that other devices arent having the same issue. Paramount+ has been problem for 6-8 weeks but this week its Disney too. There are also speed test apps available on the Amazon Fire TV app store, but we cannot attest to how accurate these apps are. Same thing here! If your app crashes continually or refuses to load, begin by clearing the app cache using the following instructions: Step 4: Choose Manage installed applications. When screen mirroring my phone the tv screen freezes up. After 1 month without being able to do anything, and two weeks since a tech said theyd get back to me, but didnt have a solution, I am demanding credit for the month and programs paid for, and a new system. Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. Cant get it to reset to factory settings by pressing HOME for 5 seconds. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. It finally updated. The issue is that the fire stick IS connected to the internet as when I go back to Home, I can connect to Netflix, Amazon Prime video, IMDb and several other platforms offered on Fire stick. Mine doing same thingblack screen with white amazon logo. It would be an awesome product if all the bugs were worked out of it. Fire stick Amazon are very cunning, no access to their main Managing director. same thing here, push home button & just blinks a red light for a while, thats it. It is not what it is crazy led up to be. Please assist. After wasting so much time trying to troubleshoot my Fire TV stick to no avail, and Amazon customer service recommends I buy a new remote or more updated Fire stick, and reading so many complaints about the new ones being received out there, I dont trust that throwing more money at Amazon Fire Sticks is the smart way to go. Im not even sure where to go to fix this issue. Mine too exactly like yours.have you found an answer yet? 10:30 AM Also, have you tried a Smart Hub reset of the TV? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2007-2023 Cloudwards.net - We are a professional review site that receives compensation from the companies whose products we review. - last edited Thank you for your time. Im having the same issue as of 2023 fire stick is not loading. Unplugged and reset router. Was watching TV when suddenly the fireTV logo came on and wont boot up. Free for everyone in the UK. Find out about all things STV Player - including our iOS and Android Apps, Web site, Set top boxes and Smart TVs. Piece of crap, This has just happened to me, I woke up from a nap to find it doing this, My fire stick just so shows fire TV all day and all night cant get it to boot up. We are independently owned and the opinions expressed here are our own. Why??? They suggested I buy a new fire stick since the warranty expired 3 months after I purchased it. Its a stuck download problem where the firestick update will not load and install because of too many apps on the firestick. Duh! Usually, the easiest way to do this is to unplug the router, let it sit for about a minute, and then plug it back in and wait for it to go through its boot-up process. I have tried resetting, rebooting, etc. Most likely its the otg cable you have plugged into your fire stick that is causing the problem, unplug it and and any external drive and it will reboot the firestick ok, then reconnect your otg cable and external drive. Spend an hour of your time and fix your stick. You tell me I'm using an ad blocker - how do I switch it off? Give us your status below and tell us what is happening. This will solve many of the most common issues. Copyright 1995-2023 All Rights Reserved. I have many Fire Sticks but this was the first 4K. Wtf? Tried the trick of holding the selector button and play/pause button together still nothing. Delete the Fire Stick app and reinstall it. mine keeps restarting completely. Some users reported that BBC iPlayer not working is caused by the incorrect system time. Was working fine yesterday morning. To pair a remote to a Firestick head in the settings, select the add new remote button, and then hold down the home button on the remote for about 10 seconds. Both have many problems mainly that on start up the full Home Screen does not open, and if it doesnt despite opening apps they dont work? This tip can also make a Fire Stick run faster if it feels sluggish. It says downloading latest software all to NOT actually download it and start all over again!! The Fire Stick not working black screen problem can be frustrating, but theres often a straightforward solution that can fix it. We think you're going to love the frankly ridiculous Hisense 120-inch L9 Series TriChroma Laser TV for $5,200 instead of $6,000 at Best Buy. Its brand new, the previous one also did the same thing, Amazon offered 15% discount. Please try again later. Still nothing. Step 3: Open the Fire TV app and select an available device. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. I hope Amazon comes up with an answer soon. I tried powering off for several minutes and then start again. and that's ok because we're here to explain all. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. Free for everyone in the UK. I out new batteries in the remote but it seems pressing the remote buttons brings about a completely different result than intended. However, there is a fair bit of overlap when it comes to some of these problems. Turned on/off the TV. If this doesnt do anything, make sure your remotes batteries are fresh since the Bluetooth connection that the Alexa remote uses takes a bit more power than a standard remote would. TV thinks my Roku is an Apple TV - how to change? Very frustrating as I have to reboot the stick. Channel 11 in firestick does not work properly, My fire stick was fine one night. At the moment, hearing implant streaming is available on Fire TV Omni QLED Series, Fire TV Omni Series, Fire TV 4-Series, Fire TV Cube (3rd Gen), and Fire TV Cube (2nd Gen) devices. Step 3: Open the Fire TV app and select an available device . There was 3. Make sure you are not trying to use any of these devices: Use a direct power source. Mine is doing exact thing. So if youre having trouble with your Firestick remote, the first step to take is try new batteries. Depending on which of these issues youre having, your most likely fix will change. This is not an Amazon problem. Just the Amazon logo. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. I have tried everything, and more, to no avail. Help? Step 6: Reinsert your remotes batteries. I have trouble shooting from A to z from z to A from 1 to 10 from 10:00 to 9:00 and these things do not work what a waste of money the first one I have which is not the light it works perfectly so I dont know what in the world is going on I just sent you. Much like the previous issue, one of the best things to do when faced with a Fire TV device that wont respond is to restart the device by holding the select and play/pause buttons at the same time for a few seconds. Is anyone having an issue with a white box on the screen that say Home, title of movie, app, ect and cannot get rid of it? Im so tired of this! Ive done every update, changed batteries, you name it, its been done. However, the downside to this is that the remote can run through batteries faster than some might expect and wont run on batteries that are too low on power. * Android devices that are older than Android OS 4.2 (Jelly Bean) The best soundbars 2023: which should you buy? Mine has been acting up since it updated on Monday, June 27th. Holding the select and play/pause buttons down at the same time for about five to 10 seconds will make the Firestick reboot. Unplugged the firestick, from the power and the TV for several minutes nothing has made a difference.. There is something wrong with the fire stick, only getting error msg as not connected, however everything else are connected with same wifi no other option getting apart from rebooting it. My Firestick is 2.5 yrs old and it just started cutting out right in the middle of watching something in YouTube and Prime Video. There will be a confirmation screen on the website and youll be automatically signed into the STV Player on your TV. This, too is a new development. Is that the problem? If your Firestick is completely unresponsive, then you can restart it by unplugging it, leaving it for about 10 seconds, then plugging it back in and allowing it to boot up. Im frustrated and that 12# hammer is sounding better all the time. It just blinked out in the middle of a program, and nothing I do works. Mine arrived yesterday and is stuck Downloading the latest software. I try to go to settings and nothing is there. It wont even let me look at the networks. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. How do I link my smart TV to the STV Player? If your Fire Stick remote isn't working, first check the batteries and try pairing the remote with your Fire Stick again. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. Other apps do update. I too had issues with my Firestick. Mine did the same thing! Even when I took it out, the tv still doesnt work. Amazon helpful but Im about to bin the firestick and just buy a smart TV. Well it sounds like everyone is having the same problems that Im experiencing all its doing is rebooting and it has fresh batteries, very Very frustrating, wish someone could help me fix this problem. Even tried deleting apps and clearing cashes. No issues until about a month ago. 11:50 AM Looking at all these comments they are all recent. I dont know what to do anymore. Amazon Firestick Not Working: 2023 Troubleshooting. Pre-installed STV Player App on Samsung TV no longer working. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. 17-06-2022 Hope this works for you! Some of the standard ITVX library is only available to Premium subscribers too, with ITV stating that over 6,000 hours of video are only for paying users. Black screen & white Amazon logo, Monty Gentry How do you do the reboot/factory reset thingy you are talking about if all my screen shows is the word Amazon and the rest is black? You can reboot your Fire TV Stick by holding the select and play/pause buttons at the same time for about five to 10 seconds. * Android devices that do not support Miracast. Ideally, it would be best to connect the Fire Stick directly to the wall. changed batteries still the same. in. I think Amazon put out some shit OS that screwed so many devices. Think Amazon caused it with the update. A select number of Amazon Fire TV devices now support audio streaming to hearing implants, thanks to a partnership between Amazon and Cochlear, the world's largest provider of hearing implants. Will not purchase again. Whats the problem, Roku, Tivo all work? If your Fire Stick is not connecting to the internet while using a specific app, switch to another app to see if the problem is app-specific. My fire stick still not working on the screen it just have firetrap with 3dots below it blinking I cant get to my settings please help. This is a known issue we are currently investigating. It is still working good? A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. This cleans up the temporary files stored on its storage and helps you start afresh. Step 2: Release the buttons and wait 60 seconds before continuing. This Fire stick seams to only work smoothly with Amazon Prime. If this still doesnt work, then you might want to try restarting the device by unplugging it, or a factory reset if you can control the Firestick from your phone to get into the settings. Problem is then I have to disconnect everything else. Tried re-updating, and it says its up-to-date. Nope! We'll update you here when there is an official ITV Player outage. Gripping drama box sets, eye-opening documentaries, true crime and absolute classics. The Self Diagnosis is greyed out one the latest version of software ? As with most electronics, a good old restart can usually do a device some good. Nothing happened so I am advised to press the HOME button for 10 seconds (holding it near the Firestick). New 4k fire stick and it keeps going to the restart screen. I wont buy a new one as all of my tvs, are now smart, but, I absolutely LOVE my firestick bc I simply say a movie, and poof, there it is. Last time I used the stick, I allowed it to update and it was just fine during that session. It has done this since I got it. The Fire TV logo will show that the device has shut down and is restarting, which is also the sign that you can let go of the controllers buttons. You have now set up an STV player account and youre signed in; enter the unique 5 digit code that is displayed on your TV screen into the website then click Continue. Doesnt fix the issues. I tried everything abov. Check your Fire Stick cast setup. 2023 Guide to the Privacy Shield Replacement. Copyright 1995-2023 All Rights Reserved. in. Brad Stephenson is a freelance tech and geek culture writer with 12+ years' experience. Reset the Fire Stick. Not consenting or withdrawing consent, may adversely affect certain features and functions. Nothing. Once you plug it back in, you should see the Fire TV logo as the device boots back up. QE49Q80TATXXU Software is up to date, 11-02-2022 Same on screen, but cant get past black screen. me too today! Note; If youre already registered for an STV player account, youll be asked to enter Two tvs with Fire Stick and only one works. If things still arent working, make sure that both your Firestick and the device youre trying to mirror from are connected to the same WiFi network. I just got another new firestick and Ive got a Toshiba tv. On your laptop, mobile or tablet, enter the web address - stv.tv/activate. Firestick appears to be stuck in either reboot or update, How long should this take. Help? Right John! Ive had Firestick since 2019, and suddenly Feb 2022 I cannot maintain connection? I have the same problem with stv player not working, I access the stv player via the internet page on the TV and everything works fine. ) in. You'll be presented with a web address and unique 5-digit code on your TV screen. Turned on TV. A Fire Stick not turning on or not working can also be caused by power issues though a more common culprit is the incorrect HDMI input being selected or the TV not being turned on correctly. On your laptop, mobile or tablet,. Are you still happy with the device, or do you think another streaming dongle might be better? I dont want to screw up two of the other tvs? If you have a device that supports Chromecast or AirPlay then the mobile apps can use this to cast to bigger TVs. Ive tried everything as well. Ive done everything and nothing is working. Enter the following fields; first name, last name, create a password, date of birth, Not sure what to do now. I need a factory reset asap. 1000s of hours of shows available only in the app. 04:32 PM One of your buttons is probably stuck depressed. I have a Roku tv in another room and have no problem connecting with it. Same problem. Open it. ad-blocking logo with the letters ABP in either your address bar of your web browser or at the foot Lets look at some solutions to common problems so that you can quickly get your Fire TV Stick back in working order. If your device hardware is flawed, they may replace it for you if you are still under the original warranty. 06:11 PM Changed batteries in the remote still nothing. Should I not buy movies? Two Fire stick lite not one works. Why is Chromecast not showing on my iOS app. Step 3: If you are using an HDMI cable or extender, try connecting the Fire TV Stick directly to the TV to see if it may be causing the issue. My Roku TVs (3) never give me issues. You can try restarting your WiFi router as well. 06:01 PM What do I do? VPN services are provided by loads of different companies around the world and cost between about 4 - 6 per month. There are various ways to test and fix a Fire Stick thats not connecting to the Wi-Fi or not loading correctly. Ugh!! The solutions shown on this page apply to all Amazon Fire Stick models. Whats all that you replaced? Otherwise, if all else fails, the factory reset will often clear up any issues at the cost of wiping anything stored on the device. Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. My old Firestick without Alexa works fine!! Using the reset to factory defaults button at the bottom of the my Fire TV tab of the settings will completely wipe the device but will fix many persistent issues. If your Firestick is only showing a blank screen, then the first thing to try is restarting the device. I tried restarting the device and unplugging it from the tv again nothing happened. Just launch. Youll need to get online if you want to enjoy Netflix, Hulu, Amazon Prime Video, or any other streaming service. I tried to reboot with remote and the light doesnt even come on and I put new batteries..I have unplugged everything, even WiFi!!! Plug the Fire Stick into an open HDMI port on your TV, and then set your TV to the correct input. The Amazon Firestick is a great device that makes watching stuff from pretty much any streaming platform right to your TV a breeze. Clear the Fire Stick cache. in, 11-01-2022 Doesnt Amazon have any responsibility responsibility. Problems like an Amazon Fire Stick not working, a black screen showing instead of media, and apps not loading properly are often occurring because of out-of-date software, internet connectivity issues, or an insufficient power supply.