azjules, My Apple music will not play music when phone is closed or "sleeping". Sometimes if I open another app like Google Maps, Tidal will stop playing music. In the Power User menu, tap on Power Options. I have to close and re-open the app just to get it to play again. Here are the steps to disable battery optimization on Samsung phones: Step 2: Tap on the three-dot icon at the top and choose Special access. 11-19-2019 If you tap the phone gently to reveal the fingerprint sensor on the black screen, the music will resume playing for roughly 6 seconds and then auto pause again as the screen goes back to black. This step should clear the app's cache of any corrupt files. But it was the phone that turns off the music after 2 minutes of "inactivity", 06-18-2019 in. Audio stops playing on Galaxy mobile devices or accessories, Do Not Sell or Share My Personal information. What is a word for the arcane equivalent of a monastery? Step 3: Turn off the toggle next to Music. Wired headphone plugged with the Thunderbolt to headphone jack dongle Just a few seconds before the pause bug happens, the music will stutter just so slightly for a fraction of a second.. then the full pause will happen. Thats why the music might stop when the screen turns off. in, 07-20-2019 While music and video playback are programmed to stop when a Surface goes to sleep, they are not programmed to go to sleep when the tablet is locked. Answer (1 of 13): It's possible that you would find certain apps getting killed in the background on your device. If not, I'll probably just switch back to Spotify. Super User is a question and answer site for computer enthusiasts and power users. If you are having trouble logging in to your Samsung account, just follow this guide for an easy fix. I installed BubbleUPNP from Google Play on my Android smartphone and control Tidal playback from it. Some Galaxy TabS6 Lite's may still have a yellow tint to the screen, even with the blue light filter disabled. When streaming TIDAL, the 272 stops playing 1 - 2 hours in, always, regardless of how large the playlist is. Connect and share knowledge within a single location that is structured and easy to search. Hi, I am using an app from the Google Play store called Equalizer Plus and it seems to have huge bug on the Galaxy S10 Plus. If you set it as "Duplicate screens", when you turn off both of them then sound (Spotify or another sound program) it continues on playing. If I am playing music from my phone, as soon as the phone goes to lock after around 5 minutes the music shuts off! Completely power down your Android device and back up again. Press the Volume down key several times to highlight 'wipe data / factory reset'. If the problem is limited to a single app such as Spotify, Google Play Music, etc., you should take a look at the apps battery settings. A place where magic is studied and practiced? In the Power User menu, tap on Power Options. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. I got that problem but it was because my mail wasnt verified. Check the quality level in the app aligns to your level of Tidal subscription. I have the same issue but all I do is swipe to the next or previous song then go back to the stalled song and it starts. At times, the music widget interferes with the other third-party apps, and that makes the audio stop when the phone screen turns off. in, Yup, settings>device care>battery>then the app> shut off "put app to sleep", 06-14-2019 It works without problems. Next up: Samsung Galaxy phones offer an interesting feature for lock screen known as lock screen stories. Imagine someone with phones screen off time set at 15 seconds. When I am playing Tidal on my phone through an ifi Hip Dac (https://ifi-audio.com/products/hip-dac/) on my Samsung Galaxy S20 Ultra 5G, the player stops at random when screen is off. Try disabling battery saving mode in BubbleUPNP settings and allow BubbleUPNP to run in the background in Android settings. Same issue still persists as with TIDAL, the music stopped playing after 1.5 hours even though the playlist loaded was 24 hours worth of music. At times, the problem could be with your audio or music app. Tidal is a 100% community-driven subreddit. Setttings > Apps > 3 dot menu > Special Access > Allow app while Dagta saver on. in, 05-09-2019 I recently switched to Tidal after using Spotify for a long time, but I've been having some issues using Tidal on my iPhone in my car. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Looks like no ones replied in a while. Just a few seconds before the pause bug happens, the music will stutter just so slightly for a fraction of a second.. then the full pause will happen. Then install it again. r/TIdaL Tidal disappears after some minutes of inactivity from Android's Media Control notification (other apps like Pocket Casts or Spotify don't) r/TIdaL Tidal randomly stops playing when app isn't open (iOS) 03-22-2019 Most issues were resolved with a factory reset. The music is playing when phone is active (when the screen is on) then when you hit the side button or the screen goes to sleep music stops. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. To lock your Microsoft Surface, you need to: Tap on your account picture in the top left corner of the Start Menu. Sometimes it stops after a few mins, sometimes it stops after an hour. I believe that the first one is the most important one, but I also modified the second. If the music stops while in the background, you can fix it this way: If the steps above haven't solved the problem, please contact us via this page and our support team will soon get in touch to help. Fix: Music Stops Playing When Screen Turns Off On Surface. The ultimately desired solution, of course, would be for Spotify . All postings and use of the content on this site are subject to the. Press J to jump to the feed. Hope that works for you even if it isnt a solution. Windows should honour traditional sleep prevention technologies, as well as support connected standby. 03:00 AM In the meantime, the 'blank screen screensaver' seems the best workaround. Thanks to the steps listed above, doing so will cause the Surfaces screen to turn off but the tablet will not go into Sleep mode. To start the conversation again, simply The built-in blue light filter uses a feature of Samsung's advanced image processor to filter the screen with minimal impact on performance and battery. You can also listen to videos in the background using the Picture in Picture feature supported in Documents if you have iOS 14 or later. I really dont understand how using TIDAL can get my 272 kicked off the network so the app cannot find it. No need to close it all down and restart. I am using the latest version of the Android app and 272 is updated to latest firmware. I did also just do the 4.8 firmware update when I signed back on with TIDAL. If you have an Apple Watch, restoring an app to your iPhone also restores that app to your Apple Watch. But the bug is always there and always reproducible. Glad issue one is sorted with the recommended Factory Reset. I have a similar situation, Tidal rarely has outages, unless you havent paid the ISP bill? This largely happens largely due to two reasons:These devices automatically kill apps running in the background to free up more space in RAM.Customised battery profiles on these devic. Unfortunately, Spotify stops playing immediately when the screen turns dark to safe energy - in battery mode after 3 minutes. Copyright 1995-2023 All Rights Reserved. 10-02-2019 I tried Medium, Optimized, and High Performance battery modes and the bug is always present in all 3 modes. The app needs to have access to the background data for proper functioning. iOS15 So the issue is not with TIDAL. I just need to make sure that I turn on the monitor BEFORE I wake up my PC. I have ensured: - I have installed the latest Tidal app - I have uninstalled and reinstalled Tidal, and cleared cache and data multiple times My network itself is rock solid. This is really really annoying and makes the ultrabook useless for hearing music. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. It would be very frustrating if I went the Roon way and it was still being kicked out of the app. Sometimes, it kicks me right out of the app while trying to get it to play a TIDAL playlist. in, 04-08-2020 I also logged out of TIDAL in the Naim app and back in before this one, seems to have no effect. Wait for the app to restore, then open it from your Home screen. Randomly, it will just stop playing in the middle of a song. Tidalwas the first music-streaming service to offer its songs at higher-than-MP3 quality, meaning that - in theory - it should sound significantly better than Spotify, Apple. I can go a whole drive without having this issue, or this issue can happen several times on one drive. I am having the same trouble with my podcast app. This only happens with TIDAL as I ran a playlist from UPNP last evening for around 5 - 6 hours, no issues. Learn more about Stack Overflow the company, and our products. Thanks! Find out how to reset app preferences and what happens after resetting app preferences. When I use apple music and listen to albums in my library, the music cuts out, mutes, and jumps for about 15 seconds after I lock the phone. You will. Tell us more about your experience with Documents Help Center: Create a folder or a subfolder in Documents, How to rename, move, and delete your files, Sync and back-up your files using cloud storages, Copy, move, rename, delete, restore, or compress files and folders, Access recently opened and favorite files, Save files from other apps to Documents via Extension, Transfer files between iOS device and desktop using Wi-Fi, Transfer files to another iOS device with Nearby, Transfer files to desktop or another iPhone/iPad with WebDAV, There is no Documents app in the 'Open In' menu, Annotations are not visible in Documents while working with a third-party app, Battery usage and background activity of the app, How to cancel the free trial for Documents Plus, How to check and manage your subscription status, Launch the Documents app and open Settings, If the app starts with the main view, it means the app crashed - in this case, check if restarting your. Factory reset your 272 - recommended after the Firmware 4.8 update if youre experiencing any issues, Log out of TIDAL in the Naim App and back in again, Still no better? If battery optimization is enabled for the problematic app, it might also be the cause of music not playing usually. When it happens I have to press the power button and play resumes from where on the track it stopped.. Tip: In addition to the troubling app, repeat methods 2-4 for Google Play Services as well. How to Fix 'Discord Stops Working in Game' Error on Windows. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Naim did go to great lengths to optimise Tidal performance as it was such a common problem, and things improved for most people but theres always the chance it may be a problem for some. How can we prove that the supernatural or paranormal doesn't exist? For example, some messaging apps may cause a chat bubble to appear in front of an open app, such as a browser. If the article doesn't help, please contact us via this page - we're happy to help personally. Apple please fix this bug! So well see what happens from here. If you preorder a special airline meal (e.g. Issue two Im not sure on - copying in @tomvamos for reference. I have rebooted my network, and android devices several times in trying to troubleshoot this issue. 07:39 PM Same problem with my nd5xs. You can download Restoro by clicking the Download button below. Press the Volume down key until 'Yes delete all user data' is . I havent had this issue, but I dont stream. We hope one of the solutions mentioned above would have come to your rescue. I have to close and re-open the app just to get it to play again. Im pretty sure my issue happens even when listening to downloaded songs, but I havent tried offline mode. Asking for help, clarification, or responding to other answers. And as for roon, if it is a solution to this issue, I will most certainly find a way to make it work with my 272. Sometimes it will do it repeatedly like after only 10 -30 seconds ,but at other times I may get 30 minutes uninterrupted play until it recurs. Also, learn how to update Google Play Services manually. in, This solution is the one to turn off the setting. The said app should have access to use the phones battery in the background. usually this is solved by turning the phone off and on, but today nothing is working. I had something similar on my OnePlus 8 Pro and had to enable "Do not restrict background activity" for the Tidal App. Is there a permanent fix to this nuisance? This issue is strictly within the Naim app. Microsoft has not addressed this pressing issue ever since the first Microsoft Surface tablet was put on store shelves, but this problem can, fortunately, be fixed on the users end. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It is infuriating! Tidal stops playing at random times when screen is off on Samsung Galaxy S20. Turn off Power saving by tapping the switch. 08:34 AM Why are physically impossible and logically impossible concepts considered separate in terms of probability? Press J to jump to the feed. Hopefully, my information will also apply to Win 10. Please take our brief survey. The ultimately desired solution, of course, would be for Spotify to support this connected standby mode. Its optional, but it will help us improve further , If youd like to get individual help from our Customer Support team, follow the steps on the. Free standard shipping, exclusive offers and financing options. On your iOS or iPadOS device, touch and hold the app. Perhaps its not just turning the screen off but going to sleep mode. ask a new question. Lets check how to enable background data usage for the music. Spotify will stop playing the track as soon as I leave the app (regardless of how I leave it), and refuses to play unless I'm in the application. Press question mark to learn the rest of the keyboard shortcuts. It has no issues streaming from its own app, ever. It seems completely random. If the behavior doesn't occur with the Music app, but other apps are affected, please let us know which apps you have trouble with. It's just stopped completely. ) in. Unfortunately it doesnt work correctly when playing Tidal. As long as you unlock the phone and keep the screen always on, the music will keep playing. I assume they're overwhelmed with all of us converts. Just keep in mind that anytime when the PC is NOT in the sleep mode, the monitor must be on. A popular workaround is to use a proxy server to accept the stream, buffer it, and serve it to the 272 as if it were a local UPnP stream. Open Settings, tap Battery and device care, and then tap Battery. Step 4: Tap on the Apps not optimized drop-down option and select All. The name of the app is Equalizer Plus. I will go back to trying to figure out the naim app, which should work in the first place. So first test run after a factory reset, It played approx 2 hours, 45 mins of a 7 hour playlist before stopping. When I use it on my iPhone in the car, I usually start a playlist then switch to Waze and let Tidal continue playing in the background. I have updated software, turned the phone off and on but still the problem!! I am giving them a few weeks to iron it out. Sometimes it will play, sometimes it wont. Theres no harm in trying the same. only. Samsung offers various useful widgets for the lock screen, such as music, weather, alarm, and upcoming schedule. I have no other apps opened and nothing new installed. Using Kolmogorov complexity to measure difficulty of problems? Lets check multiple ways to stop music from pausing when the screen turns off in Samsung phones. Please let me know how to fix this bug or let me know if you can fix it in the next update for the Galaxy S10 Plus. I had been using it for years prior. * For Samsung Supplies information go to: * For S.T.A.R. Microsoft Lifts Windows 10 Version 1903 Upgrade Block On Surface Book 2 Devices,, Fix: Google Drive Not Playing Videos 'There was a problem playing this video'. Does your laptop have a power indicator where you could check that? It refuses to play playlists. To turn sleep off: Press the Windows Logo key + X to bring up the Contextualmenu. The bug also happens while plugged into USB power or running off the phone battery. provided; every potential issue may involve several factors not detailed in the conversations One solution that was suggested was to use a screensaver that's a black screen, and set your screen to never turn off. Restart your phone and see if it works normally. The best answers are voted up and rise to the top, Not the answer you're looking for? If you want to make sure that your Surface does not stop playing music (or video) when its screen turns off, the following are the two most effective methods that you can use to do so: Since music playback stops when the Surface goes to sleep, turning sleep off entirely and making it so that the tablet does not go to sleep in any case will definitely solve the problem for you. I kept thinking my Bluetooth earbuds were jacked up or my Spotify account was. Fast, easy checkout with Shop Samsung App. Give it a try. TikTok ADs every time I open Galaxy Play store! Got it working, so I set a large playlist and let it play. Press question mark to learn the rest of the keyboard shortcuts. in. It's puzzling to see a blank screen when you turn on your computer. Fortunately, the issue is easy to fix. the point of the audio/video you are on is lost if iOS data protection is enabled). Press the ' App Info ' option. how to update Google Play Services manually, 7 Best Ways to Fix S Pen Not Working on Samsung Galaxy Devices, 3 Ways to Privately Share Photos with Instagram Users. To check and verify the setting, follow these steps: Step 1: Open Settings on your phone and go to Apps. I just did a factory reset before you replied, so well see if that fixes things (testing it now). Samsung accounts now require two-step verification which adds extra security steps when you need to sign in. For a reference test, I installed iheart Radio, played a radio station and turned off the screen. in. My NAC just got kicked off the network again when using TIDAL, so I have done a factory reset now. 03:13 PM To fix the issue, you need to disable the music widget in lock screen settings. Step 1: Open Settings and go to Device Care. I have also locked in my IP addresses for both the 272 and the Tablet controlling it. fingers crossed, Issue #1: I think it is now safe to say that the factory reset fixed all app connectivity and play starting issues. A few days back, I was listening to an audio on my Samsung phone, and after a few minutes, it stopped suddenly. It's like a bulletin board for your tablet. It seems to have to do with how the audio is actually played, see for example this thread. Restricted data can also cause issues in the normal functioning of an app, especially if the app needs the internet to work. On your iOS or iPadOS device, touch and hold the app. For that, follow these steps: Step 1: Open Settings on your phone and tap on Lock Screen. If the music still stops after locking the screen, uninstall the app. It only takes a minute to sign up. One solution that was suggested was to use a screensaver that's a black screen, and set your screen to never turn off. Known as Dial Kashmir, she won the prestigious Nari Shakti award from the President of India for the same. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. -- Turn this off for the app in question. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. (Last edited When this issue arises, Samsung phone users are unable to enjoy uninterrupted music. My DAC cable is looser than it should be and stops Tidal and/or my Onkyo player on bumpy roads. On your iOS or iPadOS device, go to the App Store. Its never once played through an entire TIDAL playlist. How to match a specific column position till the end of line? If luck is on your side, the issue could be a one-time problem. First, make sure your tablet is plugged into a charger. Tidal is a music streaming service. To learn more, see our tips on writing great answers. Apple Music lets you listen to your favorite music tracks on the go. Sorry, there is insufficient stock for your cart. 10 Fixes for Android Auto Not Playing Music From Spotify or YouTube Music, Top 7 Ways to Fix Siri Not Playing Music from Apple Music. It seems to have to do with how the audio is actually played, see for example this thread. The put app to sleep options is turned off, but it still keeps going to sleep. But if you turn off the screen, or if the screen auto turns off, the music pauses forever until you turn the screen back on again. Does a summoned creature play immediately after being summoned by a ready action? Also, it currently has no issues streaming from its own app on my network, or on my PC. Find out what are lock screen stories and how to use them from the next link. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. When it happens I have to press the power button and play resumes from where on the track it stopped.. directly to audio files on your phone, you'll need to update your sleeping apps settings to prevent this from happening.