Unfortunately, it isn't always easy to get in touch with a live support person when contacting companies like Arriva. Arriva Main Customer Service Number. I committed over $5,000 to a cruise last April based on their agent's assurance that three free perks were included in the package . Other common reasons for contacting Arriva customer support include. Inloggen. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00. Location. All product, news and changes in the site will be showed for your region. Users who replace their existing A-card with the Arriva loyalty card will . Arriva Bus Help Portal 08/29/2022. Your bus was 15 minutes early to the bus stop and didn't even stop for us!! Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. Data will not be transferred to third parties except legal obligation. Bus was late. Simply show your ticket on your phone along with a valid photo ID to board the bus. Arrivia is the largest stand-alone travel loyalty provider in the world. Customer Service Representative yearly salaries in London, England at Arriva. Well always be on hand with guidance and support to help you get the results youre looking for. We paid as we were really upset and then he told us to get on another bus as we were causing trouble even though it was the last bus. Contact our PR team Read the latest news in our newsroom 2023 Arrive Questions? You can be certain that youre talking to the right person at the right time. Busbud is a bus and train search tool - we include Arriva routes, schedules and prices in our searches along with many other train and bus companies. It was fine. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. Purchasing tickets in advance was the most reasonable price available. Our Customer Services hotline 0344 800 44 11 is open on Monday to Friday between 8am and 5pm. If available, we recommend bringing a battery pack to keep your devices charged during longer bus rides. Click on the name of the company and have us do the work for you. Easy booking system and although I do not speak Croatian I was able to communicate easily with bus driver. For more than 25 years, we have powered travel loyalty and rewards programs for some of the worlds most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. Find nearby departures, local service updates and more. This business offers travel products and services. By continuing to browse this website you are agreeing to accept our privacy policy which includes the use of cookies to analyze and improve our marketing efforts. We help businesses with membership groups provide travel solutions that engage their members with personalized marketing and branded customer service capabilities. So we paid for nothing. Plan your bus journeys with our journey planner, check timetables and ticket fare prices, buy tickets, and track live buses in real-time across our UK network. Contact Arriva Bus customer service Resolver can help you send your complaints to Arriva Bus. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. 1 Customer Services & Support Salaries provided anonymously by Arriva employees. Friday from 08:30 to 14:30 h. Tel. (602) 308-1973 Primary Fax (602) 395-6695 Other Fax Phone Numbers (877) 724-2628 Other Phone (800) 471-8029 Other Phone (866) 728-1177 Other Phone (800) 571-4169 Other Phone (602) 308-1989 Other. Lots of stops for restroom breaks. Autobus nie zatrzyma si na wskazanym przystanku i odjecha nie zabierajc nas. There are multiple ways to contact Arriva customer service . As a matter of policy, BBB does not endorse any product, service or business. Weve helped millions of people find a resolution. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. Get started now and lets get this sorted. Seat assignation wasn't adhered to. BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 0344 800 44 11. Driver forced us to pay for travelling with luggage even though ticket says this is included. DoNotPay is the perfect tool for solving problems and getting things done. Search for the company you'd like to call. This page is not available for these regions: Check in and out with your contactless debit or credit card, Carefree flexible travel with Arriva Flow. Anyway, I ****** and learn so many complaints on here. Your question may be answered on our Frequently Asked Questions page. The bud arrived on time and was on schedule throughout the journey. Waar. All new members of the program will receive a welcome gift - 4.70 points on your account readily available. General inquiries Horrible staff; not friendly, dont speek English and a bit arrogant. There was a special going on so only 50% of the normal deposit was required per room. Toll-Free (888) 320-4234 To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. Simple! Salaries; 4. Explore Arriva Customer Service Representative salaries in London, England collected directly from employees and jobs on Indeed. Type in Skip Waiting on Hold and select the product. Arriva salary trends based on salaries posted anonymously by Arriva employees. Desplzate de forma segura, cmoda, sostenible y todava ms asequible! Your experience on this site will be improved by allowing cookies. Winter opening hours. Book cheap Arriva bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. If you are calling from Belgium, the number is 0800 79961. Accordingly we missed our bus (which was anyways late over an hour!). For corporate enquiries, we can be contacted via the details below. Even if you are looking for any specific details for your arriva medical customer service, the online reviews can get you covered. Contact - Arrive Contact Us Sales We'd love to talk about how we can work together. 302 - A wing, Eureka Tower Mind Space Congratulations!! Need to contact Arriva customer service? Malad West Mumbai - 400 063, 58 Kingston Drive Doxford International Business Park A bus operator in the North West. Zero information on Zadar Bus station about delays or departures. http://www.ethicalcommunity.org/internationalcruiseexcursiongallery/, International Association of Better Business Bureaus. No worries, you can use your time on the bus to catch up on some much needed sleep! Welcome to Arriva UK Bus. What salary does a Customer Services & Support earn in your area? Theres no jargon in our rights guides. Take advantage of available Arriva bus coupons in order to get discounted Arriva fares. Tight schedule? UK, Tel: +44 (0)191 520 4000 Please contact our Customer Services team anytime from 8am - 5pm Monday to Friday who will be happy to assist you. What could we do to improve your experience travelling with Arriva? I have written to arriva to complain about the awful service we experienced. The best way to spare yourself the hassle and stress of dealing with virtual phone assistants, automated chatbots, and other systems is by using DoNotPay. The only things that could be improved is to have the toilet and the WiFi working. Extensive travel options that easily integrate with your existing platform to drive sales and increase program value. Bedrijfsreviews. Bus was 1 hour late .. which turned an already 8 hour ride into 9 hours :(. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The next day, I began to get harassing emails from *************** repeatedly threatening to have canceled our reservations. Our brandable travel booking platform rewards loyal members, incentivizes new sales and creates revenue channels. Instead, theyre full of the info you need to get things sorted. Bus was not on time either on departure. Need to file a complaint? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I contacted Arriva customer service asking for a refund but they refused, even though they agreed that the cancellation was for 'operational reasons'. Check in and out with your contactless debit or credit card, Carefree flexible travel with Arriva Flow. Ask your question through WhatsApp Contact us through Twitter or Facebook Call Arriva Write to us Bus not coming at all, allegedly because an accident on the road. Contact our support team Media Want to learn about Arrive? Contact Us. horrible experience I have to say. You may change your settings at any time or accept the default settings. Photos; 20. London. Calls to Arriva are free, but if you call from a mobile, standard mobile rates apply. Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Registered No: 347103 Registered Office: Please check with your phone provider if you are unsure about how much a call will cost. Discover how our travel solutions can help your business thrive. As a result we reached Dubrovnik 3,5 hour later almost at midnight so our evening was ruined. We were told we were booked into **** and **** on the Nieuw Amsterdam which are adjoining rooms. Bad Customer Service. Can I make a complaint on behalf of someone else? Alwaysclose to you. . Open your web browser and sign up for DoNotPay. There you can find answers to questions about departure times, where to find timetables, whether you can travel with your bike and many other things. More description about the location of the bus is needed. Corporate Headquarters You could be waiting for hours for the opportunity to submit your complaint. Datum geplaatst. we were going to airport booked our trip with save amount of time for all things which had to be done before departure, and bus arrived 1:10 later, we had to wait in the boiling sun. Bus driver told me it was incorrect bud and wouldnt let me on, I found out later that it was the correct bud, I had to buy a new ticket because of the unhelpful staff, I've bougth ticket to Starigrad but when I was at bus station driver told me that he dont go to Starigrad and it's other destination. Customer Service Representative (Former Employee) - Phoenix, AZ - April 6, 2016. Bus arrived in split almost 1 hour late. We give companies the tools they need to incentivize sales, deliver valuable rewards, market-personalized, relevant offers and encourage member participation. Its quick, easy and totally free. Resolver is a totally free service that you can use to complain effectively. By continuing to browse this website you are agreeing to accept our privacy policy which includes the use of cookies to analyze and improve our marketing efforts. I arrived the station 40mins before the departure but waited at the wrong side of the station and almost missed the bus. You can use DoNotPay to quickly get in touch with customer service teams from. For services outside London Arriva Customer Services, FREEPOST ANG 7624, Luton, Bedfordshire, LU4 8BR. Arriva offers a best-in-class experience to all travelers so you're sure to have a pleasant bus trip. You have the right to withdraw your consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Find your contact For corporate enquiries, we can be contacted via the details below. Arriva's customer support team can assist you with lost items, late arrivals, rude drivers, and more. E-mail: enquiries@arriva.co.uk. You can compare prices, amenities and times by searching for a route. You can also download your favorite movies, TV shows, and audiobooks or bring a good book. Well guide you through the process.