I don't want to be into the detail of everything, but I want to know enough about the business that I understand every area so that I understand the impact on our people, on our business, the key drivers and on our customers. We have to be representative on screen as well as off screen. McCalls efforts to promote and support ethnic minority talent, both internally and externally at ITV, have been recognised in the EMpower Advocates list 2021. University of Central . In my head, I really struggled with it, McCall said. CEO Carolyn McCall flagged the likely Brexit impact earlier this year in a warning about the effect that the U.K.'s exit from the European Union was having on advertiser confidence. In 1986 she joined The Guardian Media Group, where she progressed from within advertising sales to become CEO. Advantage of being late mover may mean ITV avoids lessons gleaned from fall of big US. Its a huge job and they are job sharing. Everything! My team were just extraordinary, they were a brilliant top team. I think they can legislate around tax. [17], She is a creator of BritBox, a subscription video service venture in partnership with the BBC which launched of late 2019 in the UK. We work closely and confidentially with our clients and our candidates to provide bespoke recruitment solutions with a key focus on C-suite, Management and Specialist Appointments. "[1], After rising to become CEO of Guardian Newspapers Ltd (now Guardian News & Media Ltd) in August 2006,[7] she became CEO of the Guardian Media Group. Ofcom ultimately concluded the incident didnt breach any rules and didnt pursue the complaints. Ive always found it baffling. Subjects covered in this article include:- #leadership #diversity #HR #businessturnaround #talentacquisition #flexibleworking #itv #tv #recruitment #careers #seniorappointments, Walmsley Wilkinson Associates provides consultative recruitment support and solutions to organisations on a regional, national & international basis. I think it's all about the individual. ITV publicly committed to improving minority representation both on screen and within its organisation and to do so faster than had been planned. I start my day very early, but I've also been able to drop my kids off at school. that's very exciting. We need to represent the diversity of the people who are viewing it. If you're told to do one thing you do it. I start my day very early, but Ive also been able to drop my kids off at school. Her 2019 base salary was set to increase by 2.5 per cent "in line with the wider employee group". She forced us to up our game on customer service. A mother of three teenagers a boy and boy-girl twins she says she manages to survive her brutal 14 hour days by taking moments to reflect. I then did my masters degree in politics and worked at Costain whilst I was completing my studies. I left there, because they were amalgamating with other schools and they were laying off very experienced teachers which I really didnt approve of. We're launching Britbox which is the BBC and ITV, a new subscription video service. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Linda had the pleasure of working with Dame Carolyn McCall during her 14 years with Guardian Media Group. McCall mastered that complex culture; she wouldn't have risen so far if she hadn't. And maybe that's exactly what easyJet needs as she flies away from Fleet Street's black clouds and red ink in . What I hear repeatedly is once you have your second child and you're looking at childcare, it becomes very expensive, because you're paying for that childcare out of your taxed income and you're often paying two taxes because if you have a nanny or extra childcare support, you're paying tax on that as well. We understand that in order to achieve business growth you need the right people, processes and technology in place. That helps us fund This Is Money, and keep it free to use. Weve announced the deal, were now implementing it and then just ensuring that our creative talent and our programming remains as strong as it is today. You can manage cookies used on this website or well assume youre OK to continue. We are therefore doing quite well on screen. Its about everyone being treated in the same way and having the same opportunities.. Sometimes people in management feel uncomfortable about saying things because they think it might be un-PC, so then they dont say it at all. She has been the chief executive of ITVsince 2018. But, bluntly, you need to be educated. If I go back to the Guardian days, I think about launching the Guardian web sites in 1996, which came on the back of launching Wired magazine in the U.K; that was massive. So that was the What, it was the culture of the Guardian and the purpose of the Guardian; the fact that it was very flat and if you were good at what you did, you had views and you proved yourself, then it was a meritocracy and I loved that. "The number of emails we got shocking." ITV stood firm in the face of. For many people working in TV, the only opportunity they have had to observe Carolyn McCall has been at The Guardian's annual post-MacTaggart lecture dinners, held at the . Job: chief executive, Guardian Media GroupAge: 47Industry: publishing, broadcasting, digital mediaTurnover: 502.1mStaff: 4,314Salary: 498,000 (inc benefits) (2008 . You have to be clear headed and have a clear vision but its the people in an organisation that will make the vision a reality. EasyJet boss Dame Carolyn McCall to take the helm at ITVon Easyjet boss hotly tipped to be new ITV chief executive and BIG SHOT OF THE WEEK: She piloted EasyJet into the FTSE, and EasyJet shares tumble as it is hit by 236m loss due to weak What you need to know each week: Listen to the This is Money podcast, 'The Beast' British-built Rolls-Royce appears on Top Gear in 1998, How to find out how many stars Uber drivers have rated you, TikToker reveals Asda to leave your vehicle smelling 'lovely', Skoda gives drivers tips on how to travel with dogs, Dacia's new Jogger estate transforms interior space into a bedroom, See Prince Philip's Land Rover that sold for record amount. The interviewing tells you only so much, no matter how thorough you are. Her appointment as boss of EasyJet in 2010 was greeted with incredulity by some, ostensibly because of her lack of aviation experience. What do you see as your biggest career highlights or achievement to date? Her track record in media and advertising, coupled with her genius for sales, should stand her in good stead at ITV. So, exciting times in a very changing media landscape with new challenges and opportunities. It still takes people aback when I ask that question, it sometimes catches them slightly off guard. If you dont have someone with that experience sitting around your management board, you dont really understand whether you are changing fast enough or whether you are doing the right things to make change, McCall said. I always prepare as much as I can, because that makes me confident. Rawcliffe had been head of diversity within ITVs commissioning business. We operate ethically and transparently, continually focusing on achieving delivery, whilst always demonstrating exceptional customer service. By Ruth Sunderland, Associate City Editor For The Daily Mail, Published: 20:52 GMT, 17 July 2017 | Updated: 09:53 GMT, 18 July 2017, Dame Carolyn McCall was yesterday named as the new chief executive of ITV. Weve put in place a lot of foundations. I don't think I knew but I was brought up abroad and there was a program on TV called Police Woman with Angie Dickinson and I remember thinking I want to do something like that, because she was really strong and dynamic. Thanks for sharing Linda. I was thinking this is an amazing place because anyone will talk to anyone, it's very open, it was very non-hierarchical, and it just felt like the culture was really right for me. The list put together by diversity and inclusion organisation INvolve celebrates non-ethnic minority executives who are championing their ethnic minority colleagues by pushing for greater representation and equality in the workplace. Michael O'Leary, the CEO of rival Ryanair, said the airline industry would have been poorer without her; "I clearly underestimated her and I was proved wrong. Dame Carolyn McCall, DBE who is married to Peter and has three children, became the first female Chief Executive of ITV in January 2018. [19] In April 2020, McCall along with other senior executives took a 20% pay cut in the wake of the coronavirus pandemic. When you've got mobile technology or technology to make your life quicker, more productive, more efficient then you can do more remotely, you can do more while you're travelling, you can do more on your commute. I tend to try and see people formally and informally especially when I'm recruiting directors. During her tenure the Manchester Evening News and regionally based business were sold to Trinity Mirror, and a 49.9% stake in Trader Media Group was sold to Apax Partners, in a deal that valued the business at 1.35bn. Two QVC hosts who have been familiar faces to viewers for decades are leaving the shopping network.. Carolyn Gracie announced her time at the network had ended after 19 years of hosting . The intentions are always good on screen, but its a complicated business. At the time there were only 3 percent of female pilots in the worldwide pilot population; it was so low. Dame Carolyn McCall, DBE who is married to Peter and has three children, became the first female Chief Executive of ITV in January 2018. The two transformed The Guardian from an advertising desert to a magnet for classifieds through special sections for media, education and the like. I tend to try and see people formally and informally especially when Im recruiting directors. I've learnt a lot and my experience has deepened my leadership thinking if you like, but the thing I know for sure is that you have to get out and talk to your people and customers. Ive learnt a lot and my experience has deepened my leadership thinking if you like, but the thing I know for sure is that you have to get out and talk to your people and customers. What will Liz Truss mean for the stock market and investors? If you dont want to spend time with the people you recruit, then why should anyone else want to. Of course its not the same, but there are some similarities because its about equality. If an individual has taken a year out, then a lot will have changed in a company. We do not allow any commercial relationship to affect our editorial independence. thats very exciting. Thats all our daytime programming from 6:00 in the morning, all the way through to when the quiz shows finish early evening. Her reign coincided with some decisions that turned out to be disastrous, including spending 80 million on printing presses when the paper moved to the Berliner format. Ill never forget merging The Observer and The Guardian and also when I sold Auto Trader to Apax and got a load of money for the Guardian. You need stamina. Thats not an excuse anymore.. But McCall, guided by her mentor, Caroline Marland, Fleet Streets first female advertising director, soon had the cash-registers ringing. We had to change things structurally to get more female pilots in the pipeline, in order to achieve the goal that 20 percent of female pilots were to be recruited by 2020. But McCalls flight-path to the top has not been smooth. Adjusted profit before tax for the year fell 13 percent to 672 million . McCall was a non-executive director of Lloyds TSB (20082009), New Look (19992005, a position to which she was reappointed in 2010); and Tesco (20052008), a position from which she resigned after Tesco sued The Guardian for libel. I think the Government can do something about that. She believes, however, that most working women still earn less than men. easyJet was a complete turnaround and it became a customer facing airline which won awards for being customer centric. It's not good for anyone when someone is not working out and identifying that and working as a business partner to fix them. Thats not an excuse anymore.. It was a complex business to get right, so I feel very proud of my easyJet years and my team there. How would you describe your leadership style? Actually, that was our role as a broadcaster, to back our talent," McCall said. It is already the largest global producer of unscripted (entertainment) programmes. But we felt our talent was being attacked.. The Royal Society of Television praised ITV for hosting the first ever all Black panel on Loose Women when it was named Best Daytime Programme 2021 earlier this year. Delighted you enjoyed the article. We've got a lot to deliver while we're also dealing with all the Brexit issues and the economic issues that come out of that. Off screen, I believe we do well in certain areas and we are working hard on other areas. But dame carolyn mccall is in it for the long haul. Back to News & Insights. And Tesco (2005-2008), a position from which she resigned after Tesco sued The Guardian for libel. On graduation she began training as a teacher, completing a year at Holland Park School. [3] She previously served as the chief executive of easyJetfrom 2010 to 2017. In 2008, she was named Veuve Clicquot Business Woman of the Year and appointed Officer of the Order of the British Empire (OBE) in the 2008 Birthday Honours for services to women in business. At ITV we have big times ahead. Examples include Andi Peters standing in for morning host Lorraine Kelly, Allison Hammond hosting This Morning, and Ian Wright hosting Moneyball. Willie Walsh, chief executive of the British Airways parent International Airlines Group, said he was "sorry to see Carolyn [McCall] leave". I said to Ade [Rawcliffe, ITVs group director of diversity and inclusion], I think its a good thing, dont you? Its by Michelangelo and its still very relevant to us, my generation but also to the generation that my children belong to. [25], Last edited on 21 November 2022, at 02:29, Department for Business, Energy and Industrial Strategy, Officer of the Order of the British Empire, Dame Commander of the Order of the British Empire, "Carolyn McCall takes up post as first woke female chief executive of ITV", "McCall, Dame Carolyn, (Dame Carolyn Frawley), (born 13 Sept. 1961), Chief Executive, ITV plc, since 2018", "Guardian group chief executive Carolyn McCall to join easyJet", "Guardian of the people Personnel Today", "FTSE 100 diversity boost as Brittain named Whitbread boss", "Carolyn McCall wins over critics in 7 years at easyJet", "5m goodbye for departing easyJet chief Dame Carolyn", "EasyJet CEO Carolyn McCall to step down", "EasyJet Picks Surprise Successor to Outgoing CEO Carolyn McCall", "Carolyn McCall to become ITV chief executive", "Dame Carolyn McCall: meet the ITV boss who tackled an EasyJet meltdown and rewrote TV history", "ITV boss Carolyn McCall earned 3.7m in 2018", "ITV boss: 'We're fighting for every eyeball', "Great escape: A crash course in summer holidays", "BBC Radio 4 Woman's Hour The Power List 2013", https://en.wikipedia.org/w/index.php?title=Carolyn_McCall&oldid=1122988107, This page was last edited on 21 November 2022, at 02:29. If I go back to the Guardian days, I think about launching the Guardian web sites in 1996, which came on the back of launching Wired magazine in the U.K; that was massive. The surreal deal: With bright colours and bold, witty shapes, surrealist designs are back in our homes, I want to grow my small manufacturing business but I have very few staff are recruiters worth it? As shares tumble and costs soar Will the fast food giants ever deliver for investors? Everyone is now aware of it, so what has really shifted is the awareness around diversity whether that's around disability, BAME, LGBT or whether that's around gender. Work was already underway to address these issues when the Black Lives Matter movement swept the world. [22], In February 2013, she was assessed as one of the 100 most powerful women in the United Kingdom by Woman's Hour on BBC Radio 4. Carolyn is the first female Chief Executive of ITV,. Well you have to ask other people really, its very hard to know. I think hiring is one of the most difficult things you can do at any level because talent is everything and you want to get the best people whatever role you're in at management level. When Carolyn McCall announced that she was moving from the Guardian Media Group to become chief executive of EasyJet, rival Ryanair's Michael O'Leary dismissed her as a media . More companies need to think about returning to work induction programs. Before this, no one was championing female pilots, they were just saying the lack of them was woeful. Weve got a lot to deliver while were also dealing with all the Brexit issues and the economic issues that come out of that. That doesnt move anything forward. Dame Carolyn Julia McCall DBE (born 13 September 1961)[1][2] is a British businesswoman of Scottish and Irish descent. I can use that as an example of when it works but if you don't have certain elements in place it can cause quite a lot of issues, so it's got to be thought through, it's worked through in detail to be effective. But its very nice for ITV I think.. You can't make people return to work but what you can do is put in place enablers. That doesnt move anything forward. I dont think you can look at it as one thing. She was chair of the Business in the Community project Opportunity Now, and has also acted . I remember being at my newcomer's lunch at The Guardian and Peter Preston who was the then editor had a long conversation with me about why we didn't have a Sunday newspaper at the time, that was 1986 and it was a really good conversation. I left there, because they were amalgamating with other schools and they were laying off very experienced teachers which I really didn't approve of. Change is happening on screen too. This was just nine months in and I thought okay theres still quite a lot to do but were on our way, because when the pilots tell you things are getting better than you really know they are. [8] She was said to prefer a "pragmatic approach to human resources rather than politically correct niceties". Its about speaking in order to learn and understand, rather than speaking without thinking, she said. We got all the pilots on board and all the male pilots were actually amazing about it, really supportive. I knew I wanted to be independent and I knew I wanted to work. Regulator cleared Mr Morgan . Youve got children? It was a big moment selling 50 percent of it and having a 800 million in the bank. Yes, well, do you ask Willie Walsh [the former chief executive of British Airways-owner IAG] that? Its a marathon. I think intuition and instinct are real skills and are important. They have legislated for us all to reveal our gender pay gap; which is a wholly good thing as it focuses everybodys mind, but I think without legislation on tax you still have issues. [5] She was chair of the Business in the Community project Opportunity Now,[6] She has served as president of Women in Advertising and Communications London. This often tends to be about women, because it is usually about families and childcare, but it could also be about carers, about men returners, or individuals looking after older parents. The intentions are always good on screen, but its a complicated business. McCalls flight-path to the top has not been smooth. I dont experience sexism and if I did, I wouldnt tolerate it for a minute, she said. I am really clear about this, because I think a lot of H.R. I will also get other people involved in the process for the cultural fit. It's a huge job and they are job sharing. Its quite bold, going into a market which Netflix has already been in for eight years but its not Netflix. We will also commission original content. ITV is a very warm and quite welcoming environment, McCall said, but the council helped management identify areas of disparity and highlighted how the organisation could be doing more to promote BAME individuals to senior leadership positions. You never could unless you're in the armed forces where command and control works. McCalls advice to leaders looking to emulate her success as an advocate is to create strong employee groups who can speak up for the underrepresented, listen to them, and develop clear and concrete plans in response to what you hear from them. I had hardly any experience, so they were cutting costs and I thought that was wrong and if that's what teaching was going to be about, then I didnt want to pursue it. Some claimed the performance was racist to white people. I'd rather be accessible and make time for people because I think you get much more out of that. [Rawcliffe] and the team have been really good on that and the feedback has been really good because it increases peoples confidence about talking about issues to do with race. Theres no point building a strategy by just sitting in an office with a lot of directors and consultants, it just doesnt work. Rawcliffe was kind of double promoted, McCall said, and the ITV boss worried about how the move might be seen externally. Do you think it would take government legislation to assist women to return after maternity? Rawcliffes addition to the board has been very good, McCall said. Ive got three kids and they roll their eyes when I say it to them as I say it so often. I know some people think thats very woke, you know, McCall said. She has helped ITV broaden its BAME recruitment network and helped to educate board members on the issues affecting these communities. A month later, McCall promoted Ade Rawcliffe to ITVs board as group director of diversity and inclusion. They were offering rubbish teachers like me a job. It works brilliantly, but it does so because they both know ITV really well, they both know each other really well and they also work brilliantly together. I think the awareness has increased but I think the how is still quite hard for a lot of people. Im telling you that because I think it needs, not just the principle and the awareness, it also needs the structure, process and the action to actually drive it forward, otherwise it wont shift. He said this thing: Youre changed by what you see but you are also changed by when youre seen. Read more: The EMpower Top 100 Ethnic Minority Executive Role Models 2021. [12], McCall's departure from EasyJet was announced on 17 July 2017[13] after seven years at the company. Were launching Britbox which is the BBC and ITV, a new subscription video service. Linda Walmsley is a professional interviewer and business owner of UK recruitment search and selection firm, Walmsley Wilkinson Associates. I think its all about the individual. You cannot sit in an office and think that you can control what's going on because you just can't. [Former ITV News presenter] Trevor McDonalds been one of the greatest role models in ITVs history actually, McCall said. Its the way you can hear whats actually going on on the ground, she said. [23], In June 2014, McCall was awarded a Doctor of Science Honoris Causa by Cranfield University in recognition of her outstanding contribution to the aerospace industry and her distinguished achievements in international business. With her arrival at the broadcaster, McCall becomes the second woman to lead a major TV network after Alex Mahon was made Channel 4 boss last month. We are no longer accepting comments on this article. This was just nine months in and I thought okay there's still quite a lot to do but we're on our way, because when the pilots tell you things are getting better than you really know they are. I do all my phone calls, do all my emails before I even walk in the door of the office. She will arrive at the broadcaster, replacing Adam Crozier, from low-cost airline EasyJet, where she has ruled the cockpit for seven years. However, in terms of general leadership, then in my view youve got to listen to people, find out what they think about where they work, what they do, how they do it, find out about their customers, the viewers, the passengers whatever it might be. By Rebecca Marston. Carolyn McCall December 2022 As ITVX banks on World Cup gold, is channel too late to streaming party? You never could unless youre in the armed forces where command and control works. I will also get other people involved in the process for the cultural fit. .st1{fill:none;} In 1986 she joined The Guardian Media Group, where she progressed from within advertising sales to become CEO. Read more: The EMpower Top 100 Ethnic Minority Executive Role Models 2021. I know this is probably not a very popular thing to say and I know its not very scientific because you can do assessments and psychometrics, but actually I believe your instinct is important about what that person is really going to be like to work with. I do think flexibility has to be both ways. My first job really was The Guardian where I started as a planner and thats obviously where we met, Linda. At the time there were only 3 percent of female pilots in the worldwide pilot population; it was so low. I know some people think thats very woke, you know, McCall said. I dont think thats gender specific, she told the Mail recently. Over the years, she has served as a non-executive director at a number of businesses including Lloyds TSB, New Look, Tesco, Burberry Group and the Department for Business, Energy and Industrial Strategy.