Valid warranty claims will be processed through Heybikewithin 1 year of initial purchase. 2. $0.00 Find the best prices on Heybike Mars Electric Bike Foldable 20 x 4.0 Fat Tire Electric Bicycle with 500W Motor 48V 12.5AH Removable Battery and Dual Shock Absorber for Adults and read product reviews. . To soften the ride, subtract resistance by turning the preload adjustment knob counterclockwise, in the direction of the small - on the knob. It does not depend on it is a step-through or a step-over bike. What can I do if something goes wrong with my e-bike during the warranty?A3: We believe that communication is the best way to solve the problem. If your electric bike battery is having any of these problems, it needs a battery replacement. Any damage or defects to Covered Components resulting from failure to follow instructions in the bike owners manual, acts of God, accident, misuse, neglect abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the bike as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance. R$ 0 00. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'thebigrideguide_com-banner-1','ezslot_4',109,'0','0'])};__ez_fad_position('div-gpt-ad-thebigrideguide_com-banner-1-0');Look out for overheating, as it might be due to a short circuit. Remove the rubber cover on the charging port on the opposite side of the battery from the key switch. Labor charges to changeover parts to replacement frame are not included. Begin riding carefully. I chose the Ranger instead of the Mars because it has the step-through and Im so glad I did. The quick removable modular battery lets you able to charge the battery pack on or off the frame. We ask that proof of purchase and photos or videos of the damaged product be sent with any warranty request. The quick removable modular battery lets you able to charge the battery pack on or off the frame. Contact us (, Showing: 2. In extremely humid environments the interior of the bike may suffer condensation or even water accumulation, which may damage the battery rapidly. For the avoidance of doubt, Heybike will not be liable and/or responsible for any damage, failure, or loss caused by any unauthorized service or use of unauthorized parts. A full charge cycle means charging the battery from 0 to 100%. Love my ranger e-bike have put 80 miles on it in the first week so far everything good. Turn the bike on. Original Batteries: be free from defects in material or workmanship for a period of 24 months from the date of purchase as follows: full replacement during the first 12 months, while replacements needed during months 13-24 are prorated as per this schedule. All right. Super Loading Space. /. E-bike Mars Battery Pack. First, the rider's height and weight should be taken into be sure to check that the braking system is functioning properly; also be sure to check that all safety labels are in place and you understand the safety warnings. To request an RMA, contact Heybike Service Team at su000rt(hevbike.com. Once removed safely, reverse the process to install the new battery and secure it into place on the electric bike frame. Plug the charger into a power outlet, charging should initiate and will be indicated by the LED charge status lights on the charger turning red. With the market is flooding with electric bikes, several new companies are venturing into the manufacturing of e-bike parts. By putting in a bigger battery, you want to increase the battery life and capacity it offers. Remove all the wires that connect the battery to the motor. TRIP: These numbers show distance data for a single trip. Please charge the bike every other month to preserve the battery. Once the LCD Display is on, press. TO QUALIFY FORARE FUND, ALL THE FOLLOWING CONDITIONS MUST BE MET: Heybike warrants the original purchaser that your Heybike product shall be free from defects in materials and workmanship under normal use for the period aforementioned. SCORE. If you need to enlarge your ebike package load ability, the Heybike baskets and Heybike Saddlebag are needed. Then tighten the pedal with Allens wrench. When the bike is not in use, keep it indoors where it is dry and cool. Home heybike heybike Ranger Step-Thru Electric Bike User Manual. According to Heybike, the battery takes about five to six hours to fully charge. 2. + I read a lot of reviews, and while this is a smaller Chinese brand, their customer service gets good marks. Contact us ( support@heybike.com) directly and we'll provide you with what you need. The short-range and dead battery is not that big of a concern, but if the battery is overheating or having a horrible smell. This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. Get an ebike ready for Spring!! Heybike Ranger Specs Price: $1,399 Motor: 500w Rear Hub Drive Battery: 48v 15Ah Engagement: Throttle, 3 Level Pedal Assist Top Speed: 25mph Class: 3 Range: Up to 48 miles Tires: 20" x 4". (Liquid error (sections/product-template line 170): divided by 0% off) User Manual Cityscape-New Version 18/3/2022 Mars-Version 24/5/2022 Mars Limited Edition-Version 24/5/2022 Race-Version 22/3/2021 Race. . Set up with a key to keeping your battery safe. R$ 79 98. Results. All in all, the Heybike Tyson Folding Electric Bike is an impressive and innovative e-bike that offers both convenience and performance. With Large Basket. Best Electric Mini Bike For Adults And Kids, Razor Electric Dirt Bike Training Wheels For Children & Safety, How to Assemble a Rear Wheel on an Electric Scooter. Save Lee Hill Unlock the latch pull-up on the folding mechanism. Ensure the hub motor is spinning smoothly and motor bearings are in good working order. DO NOT raise the Seatpost beyond the minimum insertion of the marking etched into the seatpost tube (as shown on the right). Plug the charger into a power outlet, charging should initiate and will be indicated by the LED charge status lights on the charger turning red. $319.00 Currently, our batteries are only compatible with the corresponding model of the e-bike. Read honest and unbiased product reviews from our users. $0.00 You can take it to a bike shop and ask them to check it, but if your e-bike battery is completely dead, there is not much they can do. Charge cycles define the life of an electric bike. Be careful not to position your ngers between the latch and the frame. Get the latest news & offers. Check the drivetrain for proper alignment and function (including the chain, freewheel, chainring, and derailleur). Get the latest news & offers. The quick removable modular battery lets you able to charge the battery pack on or off the frame. It is advised to every electric bike owner to change the-bike batteries around every 3-4 years. Liquid error (sections/product-template line 170): divided by 0. Accessories. In daily use, try to avoid recharging the bike after completely exhausting the battery. Scratches, dents and cosmetic damage, unless caused by Heybike;3. Heybike ebike comes with most of the necessary parts, such as front and rear lights for safety, a kickstand for parking, fenders for preventing your package from being mudded, etc. Max Load 330 lbs (150kg). Thewarranty includes a replacement frame only. Folding bikes are not only popular with city commuters but theyre also super convenient for people who have limited living space - like a studio apartment or shared house. Replace 3. Keep the contacts away from metal objects to prevent short circuits which may result in battery damage or even injuries and deaths; Use original power adapter to avoid potential damage or fire; Mishandling of used batteries may do tremendous harm to the environment. Charging Time 5-6 hours. For your convenience, the heybike battery can be removed. Ensure the handlebar faceplate bolts and Seatpost quick release are fully and properly secured. LiFePO4 is heavier and bulkier than the lithium ion cells used in our other batteries but provides a longer lifespan. Carefully remove the packaging material protecting the bike frame and components. Ensure that it doesnt fall off the-bike; that can lead to a lot of damage. Clean the frame by wiping the framedown with a damp cloth. Use barrel adjuster(s) to tension derailleur/brake cables if needed. Products used or purchased outside the United States. Level up your ideal ebikes and enjoy smoother rides now! For your convenience, the heybike battery can be removed. With the help of our e-bike battery replacement guide, you can change your e-bike batteries on your own. There is a possibility that your electric bike battery may be dead. This. heybike cityscape battery 1000w foldable electric bike 1000w folding electric bike 1000w scooter motor Page of 1 Start over Heybike Ranger Electric Bike for Adults Foldable 20" x 4.0 Fat Tire Step-Thru Electric Bicycle with 500W Motor, 48V 15AH Removable Battery, Shimano 7-Speed and Dual Shock Absorber 266 1 offer from $1,399.00 Lockable and removable with two included keys. Very responsive regarding email correspondence and getting me the items I needed. If required by law, ensure replacement aftermarket tires have sucient reective sidewall striping.For more information on tire or tube replacement procedures, or questions about tire ination, visit heybike.com/pages/help-center or contact heybike Product Support.Email: support@heybike.com. Therefore, there is no particular way to replace batteries on all electric bikes.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'thebigrideguide_com-leader-1','ezslot_13',135,'0','0'])};__ez_fad_position('div-gpt-ad-thebigrideguide_com-leader-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'thebigrideguide_com-leader-1','ezslot_14',135,'0','1'])};__ez_fad_position('div-gpt-ad-thebigrideguide_com-leader-1-0_1');.leader-1-multi-135{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. With the proper safety gear and rider knowledge, you may now operate your bike. 5. Please try to store the bike in a cool and dry place between 506F 77 F (10 C 256C). Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Heybike.7. The trusted and popular Ebike from 70,000+ riders, Optional basket, saddlebag or gift will be shipped Separately, 01 / 03 Using original battery packs, and using other models or brands may bring about safety issues; Do not touch the contacts. Locate the seat quick release lever and turn over the saddle. DO NOT raise the Seatpost beyond the minimum insertion marking etched into the seat post tube. 3 Needed brakes around mid October White. Battery Box Assemblies; Battery Chargers; Bearings; Brakes; Circuit Breakers; Clearance and Discounted Items; . Recommended service intervals are meant to be used as guidelines. You can replace a standard seat (without suspension) so as to reduce the height by another 1-2inch. The trusted and popular Ebike from 70,000+ riders Optional basket, saddlebag or gift will be shipped Separately Can be stored in the trunk of a car or easily into a RV, so you can take it anywhere with you. $-329.00 It would be best to measure your old electric bike battery and search for one that matches the measurement. A Return Merchandise Authorization(RMA) must be requested from Heybike within 30 days from the date of receipt of shipment. Regular price heybike recommends 20 PSI for the stock tires on the heybike. Test the battery lock security. The most popular and commonly used electric bike battery is the lithium-ion battery. Ensure all reectors are properly fitted and not obscured. Check headset, wheel bearings, pedal bearings, and bottom bracket bearings. The warranty is registered automatically when the initial purchaser places their order in the online shop. Package Dimensions 571129.5 (cm) / 2A While there are several indicators for a faulty battery, having a shorter range than before is the most obvious. Ensure the handlebar is set correctly in relation to the fork and the direction of travel. Inating your tires from an unregulated air sourcecould overinate them, resulting in a burst tire.Even tires equipped with built-in, at-preventative tire liners, like those that come with bikes from heybike, can and do get ats from punctures, pinches, impact, and other causes. 02 / 03 This article provides a detailed guide to help you through the process. Liquid error (sections/product-template line 170): divided by 0. The battery of the Heybike e-bike is also set up with a key to keep your battery safe. The quick removable modular battery lets you able to charge the battery pack on or off the frame. Range 48 Miles pedal assist. Color. And not to mention, you need a lock for your electric bike safety. Please note that, most special accessories are not interchangeable except for some versatile accessories. (No free accessories are covered by the warranty service). Note: When properly installed, the front wheel should be fully seated and centered in the dropouts of the front fork, the brake rotor should be in between the brake pads of the brake caliper, and the front fork nuts should be fully and properly secured. Or if you are looking for the best lifetime value (and dont care about the weight). /. Contact UsContact us if you experience issues relating to riding, maintenance, and safety, or errors/faults with your HEYBIKE. 2. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'thebigrideguide_com-box-4','ezslot_1',126,'0','0'])};__ez_fad_position('div-gpt-ad-thebigrideguide_com-box-4-0');One of the most apparent signs of a faulty battery is reduced mile range than before on a single full charge. 30DAYS SATISFACTION GUARANTEED RETURN POLICYIf you are unsatised with your purchase, Heybikes return policy allows you to return the product purchased on the authorization channel within 30 days counting from the date of receipt of shipment, and request funds from the authorization Channel.Note: Express shipping cost is non-refundable.To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, and the bike must have less than ten (10) miles on the odometer, be free of any wear and tear, dirt, dust, fragrance, or any other signs of use and must include all items that were inside the box (charger, keys, hardware, etc. Results. No-worry Service Provided by PoobooComes with 1-year Free Replacement for all parts! Slide the fender through the fork. Lockable and removable with two included keys. Then tighten the pedal with an Allen wrench. Does this battery also work for the Heybike Mars? To help you solve the problem as quickly as possible, please describe the problem in detail and provide photos/videos with your order ID. 1-yearWarranty: We offer 1-year warranty for thebike and battery. Get the latest news & offers. In the product images, the rack seems to be integral to the frame, but it is actually bolted on. Hub Motor 500W brushless gear motor. Traveling on rough terrain can lead to external damage to your e-bike batteries. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'thebigrideguide_com-medrectangle-4','ezslot_2',108,'0','0'])};__ez_fad_position('div-gpt-ad-thebigrideguide_com-medrectangle-4-0');With long-term use, batteries lose their efficiency. Would you like to change your e-bike batteries on your own but have never done it before? It is expensive but offers a long-lasting life of more than 1000 charge cycles. Locate the right-side/ left side pedal, which is. The Heybike Ranger folding e-bike comes mostly assembled. ALL RIGHTS RESERVED.The manufacturer reserves the right to make changes to the product and manual at any time Visit www.heybike.com to download the latest use manuals, Razor MX350 Dirt Electric Bike Specifications Speed: Up to 14 mph (22 km/h) Run Time: Up to 30, spanninga PIMENTO Electric Bike Lights Installation, spanninga ELIPS Electric Bike Light Instruction, Your email address will not be published. Shipment: Ships within 1 week Weight: 10.6 lbs Voltage: 48 V Current 15 Ah Dropping into a lower gear can make the pedaling easier on hills or at low speed, and then shifting up into the highest gear gets the bike going fast again. 3. 1. Open the kickstand and place the entire bike. Its battery could cover a common commute range. Order now to level up your ride. Check that the frame and fork are not bent or broken. Display LCD display . Deciding whether or not your electric bike batteries need replacement can be confusing. Excessive sunlight, overheating and overcooling accelerate the battery packs life span.Battery Maintenance. $3.99. Taking proper care of the electric bike battery is essential. (Liquid error (sections/product-template line 170): divided by 0% off) And we've marked the compatibility of all accessories on the product page. By subrscribing, you confirm that you have read and accepted our privacy policy. Its fat tire could handle all kinds of road conditions. Your email address will not be published. Yes, you can put a bigger battery on your electric bike, but how much beneficial it would depend on your electric bike and your electric bike batterys specification. X98-8363. Riding in wet conditions is also very dangerous and may result in injury. 0 Join our community. I am in love! Do not use the throttle unless you are on the bike. Black. Unfortunately, we aresorry that the stolen bike is not covered by the warranty. Sooner or later, your e-bike batteries need replacement. Still going strong! HeybikeLimited Warranty andPolicy onREPLACEMENT PROCEDURES & RESPONSIBILITIES. Close the quick-release lever using your palm or nger. The quick removable modular battery lets you able to charge the battery pack on or off the frame. Its unibody design frame, powerful motor and battery, and other features make it an ideal option for riders who want a reliable and efficient e-bike that can handle a variety of terrains and riding conditions. Parts damaged during use after seven days need to be charged.2. Batteries purchased at pro-rated cost will have a new 1 year warranty based on the pro-rated purchase date.No cash reimbursement will be made.Batteries can be assessed and found defective only, by directly by Heybike.This Limited Warranty does not cover:1. Check the chain alignment. Description: Built-in charge level indicator. Set up with a key to keeping your battery safe. You can buy a 28.6mm seat post and saddle from a local bike shop or online. Ensure tires have good tread, have no bulges or excessive wear, and are free from any other damage. Make sure to connect all the plugs for proper functioning. Most normal bike seat posts can be used. And then, place the thin pad and nut on the wheel shaft. All claims to this warranty must be made through Heybike and submitted tosupport@Heybike.com. Underage riders MUST be accompanied by parents or adults when riding. Connect the DC output plug from the charger to the charging port on the side of the battery. Now you can check that the parts from the axle to the outside in sequence are the cylindrical spacer, the front fork, the safety hook, the thin pad, and the nut. Replace 4. In rare instances, the item received may be damaged during transportation. Ensure there is no damage to the battery. 25 December 2021, 12:22 am is a non-profit, non-governmentaorganization which promotes business self-regulation. Plug the charger into the batterys charging port. Ordinary wear and tear;5. It is risky to continue using that battery. The electronics may be damaged due to water and water damage is not covered by our warranty. Thread the right pedal onto the right crank gently by hand, turning clockwise. Read full return policy . If you see stains on the bike body, wipe them off with a damp cloth. In addition to the large battery, the Ranger is fitted with a 500W brushless hub motor that can propel it to. Defects or damage resulting from accident, abuse, misuse, abnormal use (including but not limited to stunt riding, racing or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemicals, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress;2. $150.00 Read honest and unbiased product reviews from our users. The tires are designed for durability and safety for regular cycling activities and need to be checked before each use for proper ination and condition. Join our community. But preparing well for any case would never be too much. It is advised for your safety to buy a replacement battery for an e-bike from the same manufacturer as your electric bike. The Covered Components are warranted to be free of defects in materials and/or workmanship during the Warranty Period. And not to mention, you need a lock for your electric bike safety. Please recycle packaging materials especially cardboard and foam whenever possible. You can take it to the nearest repair shop so that they can perform a series of tests to make sure that your e-bike batteries are working correctly or not. heybike 1629616095 Folding Electric Bike Fat Tire Mars User Manual, heybike S096IGCEWL Mars Electric Bike Foldable 20 x 4.0 Fat Tire User Manual. If necessary, you should get more spare keys (We dont have a backup key). Power sensor sensitivity, 2 means most sensitive. Irregular acceleration and/or reduced top speed, The motor does not respond when the bike is powered on, Input 100-240V 50/60HZ AC Plug; Output 54.6V 2.8A. Ive had my Mars for just under a year. Comparison shop for Heybike Mars Electric Bike Foldable 20 x 4.0 Fat Tire Electric Bicycle with 500W Motor 48V 12.5AH Removable Battery and Dual Shock Absorber for Adults and choose from . Heybike ebike comes with most of the necessary parts, such as front and rear lights for safety, a kickstand for parking, fenders for preventing your package from being mudded, etc. Product Description. Push the latch closed so that its parallel with the bikes frame then turn the latch lockdown towards the latch to lock it in place. Comment * document.getElementById("comment").setAttribute("id","ac4d9f4f920541ff0cec3abf1d229d94");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Once fully charged, the charging indicator light turns green. We're in stock! With the battery on or o the bike, place the charger in a at, secure place, and connect the DC output plug from the charger to the charging port on the side of the battery. The nickel-cadmium battery is slightly costly than lead-acid and also has a better life. The Limited Warranty is expressly limited to the replacement of a defective lithium-ion battery (the Battery), frame, forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crankset, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, kickstand, reflectors, and hardware (each a Covered Component). Equipping your e-bike with bicycle accessories helps you handle more cases in your riding. Built from Dakota Lithium's legendary LiFePO4 cells, Extra long lifespan provides exceptional value. Battery 48V 15Ah lithium battery. After that, the efficiency of the battery decreases. $329.00 But preparing well for any case would never be too much. . Join our community. The Heybike Ranger Electric bike is a Heybike new edition and an awesome foldable electric bike model. Do not wash the bike with a high-pressure water spray. Pure Electric Mode 30-37 miles (48-60km). If the battery is in key position 2, (o, locked to the frame) no buttons or controls can be activated, the bike will remain o, and the battery cannot be removed. All accessories originally included with your purchase must be included with your return. Smallest Electric Scooters for Adults Which Is The Best? The Warranty Period begins upon your receipt of the bike and shall end immediately upon the earlier of the end of the Warranty Period or any sale or transfer of the bike to another person, and under no circumstances shall the Limited Warranty apply to any subsequent owner or another transferee of the bike. 50 Inspect the drivetrain (chain, chainring, freewheel, and derailleur). You can replace a standard seat (without suspension) so as to reduce the height of another 1-2inch. Voltage 48 Volts. /. Heybike Ranger Electric Bike for Adults Foldable 20" x 4.0 Fat Tire Step-Thru Electric Bicycle with 500W Motor, 48V 15AH Removable Battery and Dual Shock Absorber Visit the Heybike Store 469 ratings | 145 answered questions -26% $1,10999 List Price: $1,499.99 Delivery & Support Select to learn more Ships from Heybike Direct I really didnt need to have it over level one, but I tried all and it went up to 28 mph (what a rush). Throttle speed and range may vary if ridden in different conditions. Hold down the center power button for approximately 2 seconds until power is delivered to the LCD Display. Carefully slide the battery upwards and lift it o the frame. | Filter E-bike Cityscape Battery Pack $229.00 3 E-bike Mars Battery Pack $329.00 10 E-bike Ranger Battery Pack $519.00 1 E-bike Explore Battery Pack $699.00 No reviews E-bike Brawn Battery Pack $749.00 No reviews E-bike Cityrun Battery Pack $699.00 No reviews E-bike Cityscape Battery Pack. Includes voltage, speed, and power sensor settings. If you are willing to assemble the bike yourself, be sure to follow all instructions, properly adjust gears and brakes, and set tire pressure.