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YES, A LOT OF FAMILIES TRYING TO FIGURE OUT THEIR NEXT STEPS TONIGHT BECAUSE THESE FACILITIES WILL HAVE TO CLOSE IN ABOUT 60 DAYS. However, that debt represents a small portion of the total amount owed to the state by private care facilities, many of which are owned and managed by for-profit companies. Members of the public have 20 days to comment on a rule from the date of publication. They are located in four different cities, including Fort Dodge, Winterset, Humboldt and Maquoketa. For more information visit the Dependent Adult Abuse page. Rule 481-58.50 - Family visits. You may comment on all administrative rules open for comment on this website. Boarding homesfive-year review of rules, amendments to ch 66 Published on 2/22/2023 . . COVID-19 data comes from the most recent CMS report and is self-reported by nursing homes. They were previously owned by QHC Management. Health Facilities Division. The docket shows all administrative rules currently in process by the department from the time rules are noticed until their effective date. Administrative Hearings & Legal Resources. Special focus facilities: Flagged by the government for having a history of serious quality issues. Nomination forms may bedownloaded hereor obtained by calling the DIA Health Facilities Division at 515.242.5022. Interactive Checklist for LTC Facilities Experiencing COVID-19 Outbreaks 3.2.22. Prior to the Statement of Charges the Board can not acknowledge that a complaint has been filed. In January, a 66-year-old woman at an Iowa hospice facility was mistakenly presumed dead. 2010, must complete an assisted living management or nursing course within 6 months of hire. Please update your bookmarks to the new URL. Reporting COVID-19 test results for Long Term Care facilities Slides and Transcript 3.29.22. Rule 481-58.52 - Incompetent resident. To request a hearing or receive further information, call the department at (515)281-4115, or write to the department to the attention of: Administrator, Division of Health Facilities, Department of Inspections and Appeals, Lucas State Office Building, Des Moines, Iowa 50319-0083. These services must follow a written plan of treatment established by each patients attending physician, in conjunction with agency staff. Complete the form with as much detail as necessary. The Iowa Department of Inspections and Appeals has proposed a total of $105,250 in state fines against the six homes. Many patients in long-term care hospitals have transferred from an intensive care or critical care unit. The question will be how far away from home? Health Care Employment Agency Requirements [NEW], maintains a databasevia a separate website, Title 42 of the Code of Federal Regulations (CFR), Professional Background Screening Association. The Iowa Department of Inspections and Appeals recently proposed a $29,750 fine for the Timely Mission Nursing Home in Buffalo Center due to the Feb. 27 death of Virginia Olthoff. 510 E 12th St., Ste. The Iowa Health Care Association says it is working with the state and other agencies to help the residents find a new home. %%EOF THIS CARE FACILITY IN MADISON COUNTY IS ONE OF SIX ACROSS THE STATE THAT WILL CLOSE PERMANENTLY IN ABOUT TWO MONTHS. Intermediate care facilities for persons with mental illness are defined in Iowa Code Chapter 135C and Title 42 of the Code of Federal Regulations (CFR). Information on IDPH LTC Office Hours 11.5.21. Des Moines, IA 50319. The three-member Employment Appeal Board is appointed by the governor and serves as the final administrative law forum for State and federal unemployment benefit appeals. Hospices provide an alternative way to care for terminally-ill individuals, stressing palliative care (medical relief of pain), as opposed to curative or restorative care. That means they will eventually shut down. Before the facilities close, the state has appointed a temporary manager of the facilities. Some records you can access online via DIA's online databases, such ashealth facility reports(nursing homes, assisted living, etc.) DIA's Health Facilities Division currently maintains a database via a separate website where you can search survey reports for specific healthcare facilities. Johnson previously served as the State public defender. The Iowa Department of Inspections and Appeals said it was making up for the lost time when it comes to inspecting care facilities. Qualified organizations may obtain a gambling license to conduct fund-raising activities benefiting educational, civic, public, charitable, patriotic, or religious purposes. There are specific RCFs for those who have intellectual disabilities, those who are mentally ill, and those who require care for dementia. All personnel must . After reviewing the investigation, the Board may decide to: Statement of Charges are available to the public upon request. Close the case by writing a confidential letter of education to the licensee; Make a probable cause determination and proceed to a Statement of Charges against the licensee. The closures mean that more than 260 residents are now searching for a new place to live. The Social and Charitable Gambling Unit administers Iowa Code Chapter 99B, which regulates games of skill or chance, raffles, bingo, social gambling and amusement devices. Johnson received his law degree from Creighton University School of Law, and his Bachelor of Science in management from Purdue Universitys Krannert School of Management. The Administrative Hearings Division of DIA conducts contested-case and other administrative proceedings for nearly all State agencies and some local government agencies. Report suspected Medicaid member fraud, Supplemental Nutrition Assistance Program (SNAP) and Family Investment Program (FIP) fraud by calling 1-877-347-5678, available Monday-Friday 7 a.m. to 6 p.m. You may also report suspected fraud to the US Department of Health and Human Services at the Office of Inspector General website. Learn more about consumable hemp registration for manufacturers and retailers. Birth centers, 481Chapter 52; c. Hospices, 481Chapter 53; d. Residential care facilities, 481Chapters 57 and 60; e. Nursing facilities, 481Chapters 58, 59 and 61; Administrative law judges who work for DIA. Four and a half months later, after initiating an investigation of the death, the Iowa Department of Inspections and Appeals informed the home's medical director that residents of the facility . No one will receive information regarding it. Homepage Photo Credit: Monte Goodyk/Moment via Getty Images, Health Care Employment Agency Requirements [NEW], Polk City Nursing and Rehabilitation Center, University Park Nursing and Rehabilitation, Fleur Heights Center for Wellness & Rehab, Manorcare Health Services - West Des Moines, Pine Acres Rehabilitation and Care Center. Intermediate care facilities for individuals with anintellectual disability(ICF/IID) provide health or rehabilitation services for persons with an intellectual disability. The Iowa Department of Inspections and Appeals is looking into disturbing allegations at a southeast Iowa nursing home. The Iowa Racing and Gaming Commission regulates pari-mutuel dog and horse racing, commercial gambling facilities, sports wagering, and fantasy sports contests in Iowa. Call the Abuse Hotline at 1-800-362-2178, available 24 hours a day, 7 days a week. Intermediate care facilities for persons with mental illness (ICF/PMI) provide room and board and nursing care for those who primarily have a mental illness. An elder group home (EGH) is a single-family residence operated by a person who provides room, board, and personal care to three to five older adults who are not related to the person operating the residence. The nursing facilities must stay open for 60 days, while assisted living facilities must stay open for 90 days. The professional licensing board has the authority to license and regulate the professionals under its jurisdiction. The mission of the State Public Defender is to provide high-quality legal representation to impoverished clients who are accused of committing crimes or involved in juvenile court matters. In January, the Villa Care Center, 2721 10th Ave. N., and Villa Cottages, 925 Martin Luther King Drive, were among six Iowa nursing facilities owned by Blue Care Homes LLC that were placed under . view historical versions. dia.iowa.gov. Iowa is also less expensive compared to the national average. Health facilities subject to DIAs oversight will interact with the department in a variety of ways. WELL, THAT SAYS THEY SHOULD EASILY BE ABLE TO GET ONE AT ANOTHER FACILITY DUE TO THE ONGOING LABOR SHORTAGE. If specific complaints or concerns are received, DIA staff may complete on-site inspections in addition to routine compliance inspections. Note that for the best user experience, DIA recommends using the application in Chrome, Edge, or Safari browsers. altoona nursing and rehabilitation center, griswold rehabilitation & health care center, i o o f home and community therapy center, university park nursing & rehabilitation center, fleur heights center for wellness and rehab, careage hills rehabilitation and healthcare, promedica skilled nursing & rehab ( utica ridge ), promedica skilled nursing & rehab west des moines, clarion wellness and rehabilitation center, greenfield rehabilitation & health care center, st luke's helen g nassif transitional care center, promedica skilled nursing & rehab ( cedar rapids), promedica skilled nursing & rehab (davenport), promedica skilled nursing & rehab ( waterloo ), promedica skilled nursing & rehab ( dubuque ), southeast iowa regional medical - klein center, silver oak nursing and rehabilitation center llc, norwalk nursing and rehabilitation center, clarksville skilled nursing & rehab center, regency park nursing & rehab center of carroll, regency park nursing & rehab center of jefferson, abcm rehab centers of independence west campus, sunrise terrace nursing & rehabilitation center, abcm rehab centers of independence east campus, southeast iowa behavioral health care center, pine acres rehabilitation and care center. The facilities are all owned by Blue Care Homes, LLC. Media inquiries must be made to the Division of Communications at 217-782-5750. Residents and family members were given about 48 hours' notice of the evacuation. DIA handles registration for consumable hemp retailers and manufacturers. Hospice care is not limited to medical care, but also addresses all physical, psychological, and spiritual needs of the patient, as well as the emotional needs of the patients family. The licensee of a nursing facility shall be responsible for the provision and maintenance of a safe environment for residents and personnel. The Iowa Department of Inspections and Appeals (DIA) is seeking nominations for the 2023 Governor's Award for Quality Care in Health Care Facilities. The licensee is interviewed during the investigation. Essential, centralized support services for DIA are administered by and coordinated through the Administration Division. Administrative Hearings & Legal Resources. Homes with Infection-Related Deficiencies, Average Nursing Home Staff Fully Vaccinated Against COVID-19. Consumable hemp products include, but are not limited to: food, chew or snuff, or topical application (e.g., lotions, tinctures). SO RESIDENTS HAVE TIME TO SAFELY MOVE. CNAs may apply for out of state reciprocity here to create an account and fill out application Apply Iowa Nursing Home Inspections Iowa Inspections, Nursing Homes, Report Card The Health Facilities Division of the Iowa Department of Inspections & Appeals, inspects, licenses and/or certifies more than 4,000 providers and suppliers of health, habilitation, and adult services in the State of Iowa. Persons calling in with a specific complaint will be asked if they wish to file a written complaint. The 89th Iowa General Assembly passed new legislation (House File 2521) during the 2022 session requiring health care employment agencies that provide direct care staff to certain health care facilities in Iowa to register with DIA and pay an annual registration fee. Staff within the division work closely with other State and local partners in identifying fraud, waste, and abuse, and where appropriate, forward cases to federal, State, and local officials for prosecution. Lucas State Office Building. All complaints received are acted on. Iowa Department of Inspections and Appeals Health Facilities Division Citation Citation Number: 7038 Date: September 4, 2019 Facility Name: Heartland Care Center Survey Dates: August 12, 2019 - August 20, 2019 Facility Address/City/State/Zip 604 East Fenton Marcus, IA 51035 MW/DC Rule or Code Section Nature of Violation Class The Governor's Award recognizes Iowa health care facilities that offer unique or innovative activities to enhance the quality of care or quality of life for their residents. Get a list by city or county. MORE THAN 50 RESIDENTS ARE SPENDING THEIR LAST WEEKS IN WINTERSET CARE CENTER BEFORE IT CLOSES FOR GOOD. Nursing homes, assisted living programs, hospitals, etc. 872 Registered Nurse Licensure as Registered Nurse in the State of Iowa by the Iowa Board of Nursing . Residents and family members were given about 48 hours' notice of the evacuation. The affected nursing/skilled nursing facilities are: The affected assisted living facilities are: Hearst Television participates in various affiliate marketing programs, which means we may get paid commissions on editorially chosen products purchased through our links to retailer sites. Iowa Lottery set to launch $50-a-ticket scratch-off game with . The Food Code is based upon food safety recommendations developed by the Food and Drug Administration (FDA), in consultation with representatives from the food industry and regulators, and focuses on public health and the prevention of foodborne illness. %PDF-1.6 % The definition of a swing-bed hospital can be found in Title 42 of the Code of Federal Regulations (CFR). The state of Iowa is covered by Fire Inspectors for flammable liquids (aboveground storage tank) plan reviews and inspections. The Department of Inspections and Appeals completes an investigative report for review and evaluation by the appropriate board. Violation of Iowa Code 204.14A(1) is a criminal offense (serious misdemeanor). Download a PDF of the Guide for Mandatory Reporters (or download the Spanish Guide for Mandatory Reporters). THIS IS A BIG DEAL. Division staff oversee all strategic planning, financials and budgeting, legislative affairs, administrative rulemaking, personnel, purchasing, and public information activities for the department. Administrative Hearings & Legal Resources. After reviewing the investigation, the Board may decide to: Close the case; Close the case by writing a confidential letter of education to the licensee; The Iowa Department of Inspections and Appeals (DIA) told KCCI that the owner of Blue Care Homes told regulators that they could no longer operate its facilities. Residential care facilities (RCFs) provide accommodation, board, personal assistance, and other essential daily living activities. Records requests can be made by filling out DIA's online form, by phone (515.281.7102),fax (515.242.6863), or mail, or in person at DIA's main office in the Lucas State Office Building, 321E. 12th Street, Des Moines, Iowa 50319. The monthly base rate for Iowa nursing homes is typically lower when compared to neighboring states. NOTE: If you are an Entity, College, or DIA user you will need to use your organizational email address and not a personal email. Attn: Division of Communications. Four units are attached to the department, for administrative support purposes. HERE TONIGHT, SIX CARE FACILITIES ACROSS THE STATE WILL SOON BE SHUTTING DOWN, FORCING MORE THAN 250 ELDERLY AND DISABLED IOWANS TO FIND A NEW PLACE TO LIVE. If you wish to file a complaint about an Illinois nursing home, call the Department's toll-free hotline at 1-800-252-4343. Health Facilities Division personnel also investigate complaints alleging improper care or treatment of patients, residents, and tenants in licensed and certified entities. The office accepts only written complaints. Find out how to be added to the registry, how to transfer to the Iowa registry, how to transfer to another state registry, how to stay active on the registry, how to update your own information in the registry, and more. Homepage Photo Credit: Monte Goodyk/Moment via Getty Images, Health care employment agency requirements, Health Care Employment Agency Requirements [NEW]. The DIA HFD application has been upgraded and the URL has changed. The Governor's Award recognizes Iowa health care facilities that offer unique or innovative activities to enhance the quality of care or quality of life for their residents. The administrative assistant will send a letter to the complainant acknowledging that the complaint has been received and that it has been given to the board for action. Code Citations: Iowa Department of Inspections and Appeals (DIA) For questions regarding enforcement of DIA TB Rules please contact DIA at call 515.281.4115, or, to complete the department's contact form: https://stateofiowa.seamlessdocs.com/f/DIA_Contact_Form 481 IAC 59 TB Risk Assessment - Hospitals and Healthcare Facilities -revised 9/2018 AND 150 STAFF MEMBERS ARE ALSO OUT OF A JOB. In this role, he managed an organization with a $60 million budget and 220 employees in 19 offices throughout the state with the focus of providing the Constitutional right to counsel. He was appointed to this role by Governor Kim Reynolds on March 1, 2019. Intermediate care facilities for the intellectually-disabled are defined in Iowa Code Chapter 135C and Title 42 of the Code of Federal Regulations (CFR). All but $1,000 of those fines are being held in suspension while regulators at the Centers [] Note that for the best user experience, DIA recommends using the application in Chrome, Edge, or Safari browsers. The purpose of the Iowa Food Code is to "safeguard the public health and provide to consumers, food that is safe, unadulterated and honestly prepared." Hospitals may be accredited by two different organizations: The Joint Commission or the American Osteopathic Association, both of which meet all Medicare conditions of participation (CoP), except the required provision of active treatment in psychiatric hospitals. Lucas State Office Building, Third Floor Inspections and . Protection of the public is the boards' primary responsibility. If the person chooses to file a complaint, a complaint form and pre-addressed envelope stamped "confidential" will be mailed to them. Residential care facilities are defined in Iowa Code Chapter 135C. Staff from long-term care facilities may contact one of the following program coordinators for the following assigned areas. The Iowa Department of Inspections and Appeals (DIA) within the Health Facilities Division informs the public of licensure status of nursing facilities, assisted living and other health facilities. 321 East 12th Street. Per Senate File 2299signed on June 1, 2020,the department is required to post a listing of third-party vendors for background checks of potential health facility staff that have been vetted, approved, and provided to the Department by statewide associations of hospitals, health care facilities, programs and providers. If you need to visit the department, the main office is located on the Capitol complex in Des Moines. In March 2021 the bureau began registering consumable hemp manufacturers and retailers wishing to operate in Iowa per Iowa Code Chapter 204 (Iowa Hemp Act) and Iowa Administrative Code 481, Chapter 32 (Consumable Hemp Products). 273 0 obj <>stream Information on deficiencies comes from a homes last three inspection cycles, or roughly three years in total. The DIA said it has only filed for receivership once before. (II) b. Iowa Department of Inspections and Appeals. Iowa Department of Inspections and Appeals Health Facilities Division Citation Citation Number: #6009 Date: February 21, 2023 Facility Name: Windmill Manor Sen. Chuck Grassley sent a letter Thursday to Larry Johnson Jr., the director of the Iowa Department of Inspections and Appeals. DIA regulates games of skill or chance, raffles, bingo, social gambling and amusement devices in Iowa. Before the facilities close, the state has appointed a temporary manager of the facilities.The affected nursing/skilled nursing facilities are:Webster Post Acute Rehabilitation (also known as Fort Dodge Villa Care Center) in Fort DodgeHumboldt Wellness and Rehabilitation (also known as Humboldt Care Center) in HumboldtTimber City Wellness and Rehabilitation (also known as Crestridge Care Center) in MaquoketaMadison Wellness and Rehabilitation (also known as Winterset Care Center North) in WintersetThe affected assisted living facilities are:Villa Cottages in Fort Dodge Madison Square Assisted Living and Memory Care in WintersetPrevious coverage: Saatva Mattress Review: Our Pick for the Best Overall Bed of 2023, We Found 12 Cute Planters and Flower Pots That Cost Less Than $25, Here's Where to Watch and Stream Marvel's 'Ant Man and the Wasp: Quantumania' Online. NURSING HOME AND HOME HEALTH COMPLAINT HOTLINE Report complaints to Iowa Department of Inspections and Appeals by calling 1-877-686-0027 or in writing to: Iowa Department of Inspections and Appeals Health Facilities Division/Complaint Unit Lucas State Office Building 321 East 12th Street Des Moines, Iowa 50319-0083 CHILD CARE COMPLAINT HOTLINE The Bureau of Professional Licensure receives complaints for nineteen regulatory boards. The Food and Consumer Safety Bureau is responsible for administering and enforcing the Iowa Food Code (Iowa Code Chapter 137F) by conducting food safety inspections at food establishments (grocery stores, restaurants, bars, farmers markets, home bakeries, convenience stores, etc.) "I think we're confident that residents will find safe placement. Hospitals are defined in Iowa Code Chapter 135B and Title 42 of the Code of Federal Regulations (CFR). In 2021, the deputy administrator of the Iowa Department of Inspections and Appeals' Health Facilities Division, which regulates all Iowa nursing homes, left that agency and, within days, began . Local: (515) 281-4115 Tollfree: (877) 686-0027 Tollfree Notes: Complaint Hotline Nursing facilitiesfive-year review of rules, physician assistants, amendments to ch 58 . 2023; State of Iowa | 0 The DIA said it was not allowed to conduct surveys during. In addition to unemployment cases, the board hears appeals involving peace officer issues and contractor registration requirements. As counsel, he served on the Iowa Legislatures Administrative Rules Review Committee as the governors ex officio representative. The division also includes the Iowa Direct Care Worker (DCW) Registry, which manages the database of certified nursing assistants (CNAs) in Iowa, and the Abuse Coordinating Unit, which asists with the detection, investigation, and prosecution of civil, administrative dependent adult abuse investigations in health care facilities. DIA provides oversight for nursing facilities, skilled nursing facilities, residential care facilities, intermediate care facilities for the intellectually disabled, hospitals, hospices, home health agencies, programs and facilities caring for children, assisted living programs, and elder group homes. While in college, he studied in Spain at the University of Sevilles School of Economics and Business. BUT THE FOCUS FOR EVERYBODY RIGHT NOW IS TO HELP THEM MOVE THROUGH THIS VERY, VERY TRAUMATIC PROCESS. KCCI AND I FIRST TOLD YOU ABOUT THIS IN BREAKING NEWS AT FIVE. Rehabilitation hospitals, or inpatient rehabilitation facilities,provide psychiatric and/or rehabilitation services explicitly excluded, or not paid for, under the Medicare prospectivepayment system. Fines are listed for the past three years if a home has made partial or full payment (fines under appeal are not included). THEIR OWNER, BLUE CARE HOMES LLC, TOLD REGULATORS THEY CAN NO LONGER OPERATE THE FACILITIES IN FORT DODGE, WINTERSET, HUMBOLDT AND MUSKOKA TO BLUE CARE HOMES LLC HAD JUST RECENTLY TAKEN OVER WHEN Q C MANAGEMENT FILED BANKRUPTCY. Surveyors from DIA conduct routine, unannounced on-site survey visits to assess the quality of care and services provided to clients. Special focus facility candidates: Meet the criteria to be a special focus facility but haven't yet been designated as one. Privacy Policy. The letter states that another letter will follow regarding the board's decision. The questioning may lead the licensee to determine who filed the complaint. Long-term care hospitals are defined in Title 42 of the Code of Federal Regulations (CFR). The purpose of this website is to allow members of the public the opportunity to comment on administrative rules in the Notice process. DIA staff is responsible for inspecting and licensing or certifying health care providers and suppliers, restaurants and grocery stores, social and charitable gambling operations, and hotels and motels. Down load the complaint form found above, complete and mail into the Bureau of Professional Licensure. Administrative Hearings & Legal Resources. He collaborated with the information technology team in the design and development of a web-based application and award-winning website, rules.iowa.gov, that streamlined the regulatory review process. The state's Department of Inspections and Appeals said a nurse at the facility checked . All staff are bound by confidentiality. hb```B ea Y $7A++Y s93O9ZPTB,Fk-p 4%(5TCF]vPeNddbr]PBI3pi )bTg FUf&*LL%+ K>prkTd* W~ For more information visit the Child Abuse page. Part / Section. THIS IS A BIG DEAL FOR MORE THAN 250 INDIVIDUALS AND FAMILIES. DIA-Regulated Health Facilities DIA supports health facilities in Iowa with licensing, certifications, surveys (inspections), and more. The Health Facilities Division, inspects, licenses and/or certifies more than 4,000 providers and suppliers of health, habilitation, and adult . The department's administrative rules (Iowa Administrative Code 481-55) for the newly-createdIowa Code 135Q have been finalized and the new rules implementing HF2521 go into effect beginning Jan. 4, 2023. In cases of a planned closure, the 60-day advance notice goes to the Iowa Department of Inspections and Appeals, which inspects and regulates Iowa's care facilities, as well as the office of the Iowa Long-Term Care Ombudsman, which advocates for older Iowans. "I think we're confident that residents will find safe placement. Iowa Adminstrative Code (IAC, alsoreferred to as "administrative rules") are the rules an agency uses to carry out Iowa Code (law). All current job listings for the department can be found on the State of Iowa career website. Title 42. The woman, 82, was pronounced dead at. A new report from the Iowa Department of Inspections and Appeals, released on Feb. 1, 2023 and first reported by CBS affiliate KCCI, details the series of events that led up to the woman being . Iowa Department of Inspections and Appeals Lucas State Office Building, Third Floor 321 East 12th Street Des Moines, Iowa 50319-0083 Phone: 515.281.7102 All current job listings for the department can be found on the State of Iowa career website. The three members of the board are appointed to represent employers, employees, and the general public. If problems are discovered during an inspection, the division can initiate corrective and/or disciplinary action to assure a facility's compliance with State and federal rules. DES MOINES, Iowa (KCRG) - Four nursing facilities and two assisted living facilities have been place in receivership with the State of Iowa Department of Inspections and Appeals (DIA). 1 HEALTHCAREFACILITIES,Ch135C CHAPTER135C HEALTHCAREFACILITIES Cost-relatedsystems,249.12 Case-mix,non-casemix,andspecialpopulationnursingfacilityreimbursement If you suspect that an older adult is being mistreated, contact the Iowa Department of Human Services Dependent Adult Abuse hotline at 1-800-362-2178, 24 hours a day, seven days a week. Larry Johnson, Jr., is the director of DIA. Long-term care hospitals specialize in treating patients with more than one serious condition who, with time and care, may improve and return home. Hospitals, 481Chapter 51; b. Several Iowa care facilities for the elderly and disabled have been cited recently for death, injury and resident abuse. eCFR Content. DIA also regulates hotels, motels, and inns (including bed-and-breakfast inns). The Iowa Department of Inspections and Appeals (DIA) told KCCI that the owner of Blue Care Homes told regulators that they could no longer operate its facilities. Click here to Access Online Services or to Apply Online, Iowa HHS Bureau of Professional Licensure321 E. 12th St.Des Moines, IA 50319Phone:(515) 281-0254Fax:(515) 281-3121, Online Licensure Services:http://ibplicense.iowa.gov, Office Hours:8 a.m. to 4:30 p.m.Monday through Friday, excluding state holidays, 2023 Iowa Department of Health and Human Services, Civil Commitment Unit for Sexual Offenders, Iowa Board of Nursing Home Administrators, Iowa Board of Cosmetology Arts and Sciences, Iowa Board of Physical and Occupational Therapy, Iowa Board of Respiratory Care and Polysomnography, Iowa Board of Sign Language Interpreters and Transliterators, Iowa Board of Speech Pathology and Audiology, https://amanda-portal.idph.state.ia.us/ibpl/portal/, Persons wishing to file a complaint can open the Complaint form below, enter information into the highlighted fields, print the form, sign and mail to the licensure office, or. Update: See important new information on Mandatory Reporter Training. A waiver from rules administered by the department may be granted by the director for good and sufficient reason when the need for a waiver has been established.