You can find your renewal code located in the box towards the bottom of your renewal letter. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Applicants can enter in their postcode online and will be given the contact details of their local council. Lee Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. It costs 10 for a new card. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Forgotten your Username? This form can be completed and returned in the envelope provided with your form. All rights reserved. Learning impairment that has resulted in an arrested state of development before adulthood. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN GCC understand there was a discount being offered for some local train travel. *A. The cookie is used to store the user consent for the cookies in the category "Analytics". We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. If you have not received your renewal form, please contact our information line on 0345 600 0659. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. Apply for a new age-related pass. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. Blackpool: We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. If you do not receive your new pass please contact our information line on 0345 600 0659. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. Update or cancel a card. How much longer should the Sun remain in its stable phase? Where you caught it and at what time, along with your destination. How long does it take to renew an older persons pass? A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. You don't have to do anything, unless you have moved since we sent you your last pass. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. It tells you about: Bus passes are issued for up to five years. English bus passes are not accepted in Scotland and vice versa. I have not had an automatic renewal what do I do? Alternatively, you can renew your pass online. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be You do not need to reapply for your bus pass. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. In the unlikely event that your pass does not arrive, you should call. You should have receive your renewal form by mid-February. If you have any questions, you can call us to discuss your application on 0345 200 0388. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Please note the Bus Pass system is separate to other Council systems and requires its own login information. You also have the option to opt-out of these cookies. Apply for or renew your bus pass. No, concessionary bus passes are not accepted on the night Buses. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. What are the 3 most important parts of a motherboard? We will either renew your bus pass automatically or send a letter that tells you how you can renew it. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. If you email us please confirm your date of birth and current address in the email so we can fully check our records. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you have any problems using your card, it will be necessary for you to contact the bus company directly. system now generates new passes automatically at least a fortnight before the For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Can I use my pass on Trains? How long will my new bus pass be valid for? This cookie is set by GDPR Cookie Consent plugin. You have moved since your last bus pass was issued and not informed us. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. What type of medicine do you put on a burn? Login to renew or manage your Bus Pass and to keep your details up to date. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. You can apply for a disabled persons bus pass if you are a Medway resident. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. This can be done by visiting a participating library only. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. with no need for anyone to fill in any forms or submit any photographs. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. If your current bus pass is due to expire within the next month, this is an indication that we . Changes to personal details Daily fare: $2.00. I have moved out of Gloucestershire. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. It is no longer. passes that expire between January and March are in the process of being issued Please still, Older Persons bus passes will normally be automatically renewed. Please provide them with as much detail as possible about the journey you wished to make. Read and contribute to the 20 readers' comments . The day and date you experienced difficulties. If you do not have your current pass, then please contact us. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. The list of these services is on the GCC web site, under Transport. We send out renewed passes by the end of March. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). All content 2023 Southend-on-Sea City Council. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. The expiry date will normally be five years from your birthday. Before your pass expires, we may send you a letter inviting you to renew it manually. Other Scottish passes arent accepted on the trams. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Analytical cookies are used to understand how visitors interact with the website. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. How do I apply for a disabled persons bus pass? Major investment in boroughs schools continues! Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. The pass is valid for the journey being undertaken, for example at the right time of day. What should I do?