lucy in the sky customer service number lucy in the sky customer service number

; Text is available under the Creative Commons Attribution-ShareAlike License 3.0; additional terms may . Number of comments: 0 I placed an order and was waiting for more than a month. Reach us faster and easier through our virtual assistant KYLA, available 24/7 to serve our subscribers nationwide. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. For any delivery or shipment concerns please contact us within 14 days of the order being shipped. The 24/7 chat is turned off and nobody bothered to respond to my email. Store credit only. Feel free to reach out to us at resolution@lucyinthesky.email if you have any other questions:) Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. After an order is shipped, delivery is 3-5 business days domestically, and 6-12 business days internationally, with regular shipping. Thanks for your feedback. The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.lucyinthesky.com. Not Available. I was horrified. For more specific information or any delivery concerns for any International Orders, you can reach DHL GlobalMail Customer Service below: Email: https://webtrack.dhlglobalmail.com/help/contact?country=US, For any other concerns, you can reach out to us at shop@lucyinthesky.email. Contact from abroad. Unless expressly stated to the contrary to the fullest extent permitted by law, Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with, You agree to indemnify, defend and hold harmless, The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and. Verification can help ensure real people write reviews about real companies. Here are 8 tips for writing great reviews. I followed up again on Feb 22nd and they said ordered would not be delivered until middle of March. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Why just give your money to a site without the opportunity to try and return an item? Hans from Lucy in the Sky was very proactive in getting back to me in a timely manner. See actions taken by the people who manage and post content. Update 2/28 - Kate, I already received a response earlier today from your 'resolutions' team and they refused to refund for the 2nd dress. They charge so much and the quality is so bad. Technical support. Find out how we combat fake reviews. You can enter your USPS tracking number at the following website:https://tools.usps.com/go/TrackConfirmAction_input, You can enter your FedEx tracking number at the following website: https://fcbtracking.fedex.com/. Please email us at resolution@lucyinthesky.email so we can assist you further. DO YOU SHIP INTERNATIONALLY? Products used:Still waiting for it to arrive (for 6 weeks)! Back in London Lucy has a choice - stay with James or pine for Nathan, who's far away. This site promises to ship an item by a certain date. - Kate, Hi Chris! Not Available. We do not have a customer service phone number at this time - feel free to reach out to us at shop@lucyinthesky.email or resolution@lucyinthesky.email:) I've never encountered an online retailer like this. Lucy in the Sky is an arty mess that is trying so hard to say something profound but loses the very appeal of its source material. there is a dress i like but it is all out of stock. In the case of any change-of-mind or sizing issues, we offer store credit. - Kate. GetHuman does not work with Sky's customer support operations, directly or in any . We'd love to find a resolution due to this issue. 480 York St, York, ME 03909-1533 +1 207-363-5119 Website Menu. They just keep everyone's money, don't send anything. Review. In November 2022, I ordered for dresses from Lucy in the Sky. Super fast and helpful; won't hesitate to order from the site/company again! All such rights are reserved by www.lucyinthesky.com and its licensors. What Is Lucy in the Sky? Thanks for your feedback. You're better off getting your dresses from Shein cheaper, higher quality and at least give refunds. Check out what 6,872 people have written so far, and share your own experience. We are based in Los Angeles, California, but at this time, we are online only and do not have a public location. The email is a series of jokes about the customer service of a fictional company Lucy in the Sky. Its pathetic that they do that to customers. Hi Hailey, Thanks for your feedback. You can email us at resolution@lucyinthesky.email so we can further assist you. Try the following: 0800 587 4005. We reserve the right to withdraw linking permission without notice. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Lucy in the Sky has a consumer rating of 2.83 stars from 1,066 reviews indicating that most customers are generally dissatisfied with their purchases. I've been contacting Lucy in the Sky since 10/6/22 with another representative named Angela S. I feel both representatives were not handling this customer service issue in a timely or reasonable manner. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law. I wish they were more transparent with the type of quality on their website. Please let us know if we can help any further. I have emailed twice and now we are scrambling for a dress for homecoming the week of. I'm dealing with their customer service right now and they are so rude and unprofessional, Hi Talia, Thanks for your feedback. 1200 Wall Street, Floor 2 Ordered a dress 10/12 in anticipation of a delay (their site said Nov. 5 would be MAX date of arrival). If anything else you can email us at resolution@lucyinthesky.email-Kate. We'd love to make sure we make this right and find a resolution. Please email us at resolution@lucyinthesky.email for further assistance. We ordered a dress on 9/6. If they don't offer refunds, they should have made this much more clear during purchase. Tip for consumers:Do not order from themif u feel like u have to atleast use PayPal when checking out so when u dont receive ur dress PayPal will return ur money after waiting months from original purchase date. All of our styles are designed at our offices in Los Angeles, and produced excusively in-house domestically and internationally. -Kate Read 1 more review about Lucy in the Sky MI Michelle 1 review US A day ago Merry was fantastic! . We're sorry to hear that you had issues with your order. But, not to worrythey charge your credit card as soon as you make the order. In order to have an account with AfterPay, you must: - Have a valid and verifiable mobile number, -Use a US Mastercard or Visa credit or debit card to make a purchase. Live Chat available 24 hours a day, 7 days week, through the icon on the bottom right. Really bad. She offered me advanced credit and provided easy instructions to do so. Orders and upgrades. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Do not buy from them. this was for a very special event and now i have no outfit and no resolution to this. We're so sorry to hear that you had issues with your order. Lucy in the Sky is a popular online clothing company that specializes in dresses for young adult women for special occasions. I never got any notification from them that my dresses would be late or anything. Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. I've lost $120 to Lucy In the Sky and received nothing. All international orders are shipped with DHL International Packet Plus. All orders are subject to availability and confirmation of the order price. Unfortunately many people fall for their intentionally obtuse return policy, but from someone who had a valid return, it took over a month to get my refund returned to my credit card, and I only received it then because I reached out to support multiple times. They have horrible customer service and cannot call because it's a bogus phone number. Please read the product description of each item carefully before purchasing. | Read 5,961-5,980 Reviews out of 6,593 Return policy is awful and as slow. If all your styles have a 'Within 1 Business Day' shipping timeframe, you will see an FedEx overnight option at the checkout, which is guaranteed 1 business day domestically and 1-5 business days internationally (Monday to Friday). Supervisor. Check out what 6,872 people have written so far, and share your own experience. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paid. Thanks for your feedback. Live chat is never available, no phone # to call to speak with anyone, and does not reply to e-mail! We encourage you to review those policies when you visit those sites. Hi KM, You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. We're so sorry to hear that your order was delayed. Registered: 04-01-2009. on 10-08-2013 09:47. Our privacy policy, which sets out how we will use your information. Categories. -Kate. After waiting since November, I feel as though I should be compensated for this order because of what a negative experience I have had. The company is best-known for its dresses, but they also offer swimwear, rompers and jumpsuits, two piece sets, skirts, shorts, tops, bodysuits, and pants. - Kate. Check out what 6,864 people have written so far, and share your own experience. If you want to make a complaint to the Sky customer service team, they can be reached on . We're so sorry to hear about the order. I don't think you got it! The dress is also incredibly thin and doesn't have much structure. We accept PayPal, Credit/Debit Card, Apple Pay, or AfterPay for U.S Customers for payments. Sorry to hear that you had trouble reaching out to us. She even helped me cancel an order and issued my store credit instantly. Do you agree with Lucy in the Sky's 4-star rating? As there is no phone number to be able to contact the company we ad two choices: email and be ignored or chat in and finally get a chat agent (the ONLY chat agent at this fraud of a company) Emma, It took three and a half hours waiting for the chat I suppose that Lucy in the Sky thought we would give up. I loved 1/2 dresses I bought. Distraught in Australia, she takes comfort in her friends' happiness and turns her sights onto the surfer (and best friend's brother) Nathan. I had a great experience with the customer service chat! Yes. She contacted the customer service email on 10/6 and received no response; tried again on 10/10 with no response. Twice now, I have not received an order or refund. They said they will refund me within 10 days without any explainations for their lateness. I ordered two dresses a month ago that never even shipped by the latest day that they were supposed to ARRIVE. We do not provide information to these agencies or companies for marketing or commercial purposes. Products used:We havent received the products, Hi Jessica! Please email us at resolution@lucyinthesky.email so we can assist you further. We're sorry to hear about your disappointment with our return policy. You must not establish a link from any website that is not owned by you. Ordered my daughter a winter formal dress. You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. CABLE TV. DO NOT BUY FROM THEM. Completely different material than pictured. Lucy in the Sky is an online clothing retailer offering high-end styles at super affordable prices. Since Sky contact numbers change every time you look at the Sky help pages, you can call the general Sky customer service number 0333 7591 018 which is open Monday to Sunday from 8.30am to 11.30pm. For international orders, any taxes or customs fees are the responsibility of the recipient - some international orders may have extra charges which need to be paid to receive your order. We had the same issue. I've made several purchases on different occasions from this store and nearly all of which came with problems. Please email us at resolution@lucyinthesky.email so we can assist you sooner. I had an issue with my dress being see through and needed a replacement soon for an event. Please email us at resolution@lucyinthesky.email so that we can better assist you! I was SHOCKED as the price of this dress after I received it. I know it's still only Nov. 15 but I do not think this dress is coming. We're sorry to hear that you had issues with your order. Their refund policy may not be the best for someone that doesn't want to order from them again but my other two dresses turned out beautiful! Hi Natalie, We want to make sure that this refund goes through immediately. This Privacy Policy Statement only covers our Website and does not cover any other website. All orders are charged in USD - our website may show you the estimated equivalent amount in your local currency (this can be changed under 'My Account' of the website. Products used:None package arrived too late. Once a order has been shipped this cannot be canceled. Thanks for your feedback. Besides that, the customer review rating on Better Business Bureau is 2.8-stars. Merry was very friendly, professional and helpful. Trying to do a quick exchange because you can't do returns and my daughter needs a replacement dress within 2 weeks. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? Hi Elena, Thanks for your feedback. I greatly appreciate the customer support 24 hour 7 days a week chat box. Unless expressly stated to the contrary to the fullest extent permitted by law www.lucyinthesky.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. Please note that we do pay for all shipping and delivery costs; but for international orders, taxes and/or duty fees may be charged on delivery of the order by your local government. HOW TALL ARE THE MODELS ON YOUR PHOTOS AND WHAT SIZE ARE THEY WEARING? In the unlikely event that Lucy in the Sky, Inc. or substantially all of its assets are acquired, customer information will be one of the transferred assets. Horrible return policy. Not sure why they think someone would want to keep ordering dresses from their site and hoping that it fits or they are stuck with the purchase or a merry go round of returns. We're sorry to hear about your issues with our return policy. You either have to be put in a que in live chat with at least 100 people ahead of you or wait 48 hours for someone to respond to your email. allows you to receive photos from your camera directly to your smartphone or. I use the chat feature and they told me that the dresses would arrive within the next three weeks. Not including processing time, estimated delivery time for international orders is 6 to 12 business days, (not including any potential customs delays or remote locations). Phone Email. -Kate. Thanks for your feedback. For more specific information or any delivery concerns for any U.S Orders, you can reach USPS Customer Service below: Email: https://www.fedex.com/en-us/customer-support.html. Unfortunately, we cannot expedite orders specifically beyond the timeframe listed on the product page. Well look into the stated issue and will work out a way to resolve the situation asap! We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. If you need your dress for a specific date you might want to find a different one. . You would have received multiple shipping notifications if this is the case. Takes forever to ship and zero response from Customer Service, Late delivery, low quality and useless customer support. All prices advertised are subject to such changes. Any charges are the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. We're so sorry to hear about the order. This will be automatically applied to your account attached to the email address used for the order. Lucy in the Sky, Inc may change this policy from time to time by updating this page. Breaching this provision would constitute a criminal offense and www.lucyinthesky.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them. If you placed an order without an account, you can use the same email to create an account to access your return label. Backed by the National Science Foundation, Love this website but i can't re order my dress because my, Unfortunately the one dress that actually came within the expected, If I do not get a refund, I will be disputing the charge on my, Great it you have 2 months to wait for a dress and don't care that there is zero customer service. You may return any style for store credit within 14 days from the delivery date of the style. I am now out $50 with my only option being to choose another ill-fitting, cheap piece of garbage. Website: lucyinthesky.com/shop Location: 1200 Wall Street, Floor 2, Los Angeles, California, 90015, USA Industry: Clothing Store Owner: Victor Sayeg Email: shop@lucyinthesky.email Trust Score: Good Social Media: Instagram & Facebook Advantages Lucy in the Sky is one of the most popular prom shops among young, stylish women. I'm so frustrated because they don't have a phone number. 0800 230 0202. I ordered 4 items and once I received 2 of them and saw how bad the quality was. How did we do? For international customers, return postage is the responsibility of the recipient. We would love to help assist you with this issue. Hi Bethany, WHAT INFORMATION DO WE SHARE WITH OTHERS? Among its many cover versions, a 1974 recording by Elton John - with a guest appearance by Lennon - was a number 1 hit in the US and Canada. 03337591728. Lucy In The Sky. So glad we were able to help! HOW DO I CHECK DELIVERY STATUS OF MY ORDER? Products used:Dresses- tried to use but material was see through and sizes incony, Hi KA, Your return will be processed as soon as possible, generally within 20 business days of us receiving it - you will receive the store credit code in your email. Now my daughter has no dress for homecoming and we are scrambling. Please let us know if we can help any further. I have emailed them three times and tried to do the virtual chat but it never works. I was never updated or contacted. We'd love to find a resolution You can email us at resolution@lucyinthesky.email for further assistance. Every item was shipped separately and weeks after stating they were stated to arrive. Her real name is Carmen and she is secretive about her backstory. She answered all the questions we had quickly and gave good advice. Her father has died in Ohio and she needs a place to stay before going off to college in the fall. If everything is correct, we suggest using the PayPal checkout and selecting the 'Debit/Credit Card' payment method as it is unlikely to be rejected through that method. Companies can ask for reviews via automatic invitations. No further information is required on your end, the return label has all your information. -Kate. By December they were all expected to arrive, but none of them had even shipped. If you please email us at resolution@lucyinthesky.email we can assist you with a return. Any trade marks/names featured on this Website are owned by the respective trade mark owners. But, things are not as they seem on the surface and Gene and his two buddies discover her story is a sham. The average timeframe is about 2 weeks all together, though can be longer or shorter, depending on processing time and potential customs delays:) Ordered 4 dresses in August 2022 for several events (totaling over $300). Find top links about Lucy In The Sky Login along with social links, FAQs, and more. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. Thanks for your feedback. We're so glad you were able to reorder and get it in the time frame you needed. These Sky contact numbers are available between 8am and 10pm every day of the week, and between 8am and 9pm on weekends. -Kate. Sky's customer service number. This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. Shipping was supposed to be 5 business days. Meanwhile, the mesh on-top comes is super long and looks incredibly awkward. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Hi Melissa, Have something to share about Lucy In The Sky? Oh no! We want to make sure this gets refunded immediately. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. Email: shop@lucyinthesky.email - replies within 24 business hours. -Kate. | Read 5,941-5,960 Reviews out of 6,586 From time to time, we may restrict access to some parts or all of this Website. Hi Teagan, Thanks for your feedback. Please note that business days do not include weekends or public holidays. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. This is the one Sky contact number constantly referred to as being dedicated to customer service. I ordered almost a month ago and only received emails saying we got your order or we received your chat and will respond within 72 hours. 5726 Solutions. You can also visit this article for more information on getting support! Followed up shortly after the purchase to make sure everything was ok. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. Our models are generally around 5 Feet, 9 Inches / 175cm tall, and are always photographed wearing a size small. This may prevent you from taking full advantage of the website. Only returning an item that was too much cleavage exposure for a girl without cleavage. O2 do tend to change them occasionally if they become oversubscribed. I have been shopping online for over 20 years and have NEVER been tricked into accepting a store credit. Lucy In The Sky Cafe Claimed Review Save Share 260 reviews #7 of 214 Coffee & Tea in Kuala Lumpur $$ - $$$ Cafe European Vegetarian Friendly 167 Jalan Tun H S Lee, Kuala Lumpur 50000 Malaysia +60 3-2022 1526 Website Closed now : See all hours See all (160) Ratings and reviews RATINGS Food Service Value Atmosphere Details PRICE RANGE $3 - $8 Please read the email in full, there may be pertinent details which may have been missed. We're sorry to hear that you had issues with your orders. -Kate. Shop Lucy in the Sky 7) A group called John Fred and his Playboy Band had a #1 hit in 1968 with "Judy In Disguise (with Glasses)," a song that was a parody of "Lucy.". Tip for consumers:Pay attention to shipping times. I ordered a dress from Lucy in the Sky for an outfit for a football game at my college this year. It was nothing like the picture. However, our order arrived two days late and was not usable, therefore, for my daughter's graduation. My learning training provider was City and Guilds. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014. Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.lucyinthesky.com and you should not rely on the existence of such a connection or affiliation. In the end the skirt fit very snug and my booty looks great in it. The reps copy and paste generic statements to your emails and don't actually solve any issues. Really horrible place. -Kate. Do you agree with Lucy in the Sky's 4-star rating? Calls to these numbers are free for Sky Talk customers, but for Eir customers' calls can cost up to 5.3 Cents per minute, plus a 9.7 Cent connection fee. We also ensure all reviews are published without moderation. I reached our to the company and got a fast response from them. If you have any order issues, please reach out at shop@lucyinthesky.emailor via Live Chat during business hours (8:00-4:30 Pacific Time, Mon-Fri, excluding U.S Public Holidays). You can email us at resolution@lucyinthesky.email for any further assistance. Hi Carol, Thanks for your feedback. It fits exactly to measurements specified in the skirt section for sure! I used the chat feature again in January to try to figure out where my two other dresses were. . In the unfortunate situation that a style is faulty or any other similar issues, we we would give you the option of store credit, an original payment refund or the reimbursement of any repair costs. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Hi Matilde, We're so sorry to hear that there was an issue with your order. Please use the following size guide to help determine your size of clothing. I did the Level 2 Customer Service Practitioner course. Overnight orders shipped Friday will be delivered Monday. In the case you forgot to use a store credit we suggest canceling the order for a refund and re-ordering with the store credit. Horrible company and horrible customer service. Our demand recently has picked up far quicker than expected - we expect to start restocking all styles as per usual within the next 7 days. Check out what 6,964 people have written so far, and share your own experience. What is the Lucy in the Sky Return Policy? If you need specific product measurements or have further questions, please email us at. They said I would be receiving updates and a tracking number. 1860 500 6633 is Tata Sky WhatsApp customer care number. Haiker Rojas. They weren't prepared for homecoming season and got behind. We're sorry to hear about the order being delayed. If your order is older than 14 days, you will see an option under your Order History in the My Account tab to cancel your order. For example, the Trustpilot rating is 4.2 stars, which is an average of over 6,000 reviews. Contacting Sky Thanks for using our online services - if you do still need to contact us, please be aware that wait times may be longer than normal, but be assured we're prioritising calls from customers who've already been online. We may also send you from time to time (by email) information about products and services and details of promotions and special offers from Lucy in the Sky, Inc. Thanks for your feedback. I definitely recommend Lucy in the Sky, as my other dresses were great and their customer service is top-tier! Casandra is literally the best person everI was struggling on how to figure out my store credit because I couldn't find the email but she merged my credits for me and helped me get my money back!! Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. Merry S. was very kind and answered all my questions quickly, and resolved all my concerns.