On the other hand, if you dont agree to a refund, , then the buyer can open a dispute against you directly with PayPal by following the steps, common reasons why customers return a purchase, How To Start a Fully-Remote Business in 12 Easy Steps, Moving Your Clothing Business Online: A 7-Step Strategy, 13 Online Businesses You Can Start for Free. Learn More. The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. 4. Any post that does not adhere to them is subject to removal. She is not alone - 14 other users have told BBC News that their Depop accounts have been hacked in recent months. If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. To keep proof of postage, send the item to the address on the in-app receipt. Our journalists combine independent research with (occasionally) over-the-top testing so you can make quick and confident buying decisions. For example, if you "You always know somebody who's had a Depop horror story. 2023 BBC. You can always consider changing vendors like Fed Ex and UPS, however, when I checked these rates in the past, there were not as economical for First Class USPS shipping. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. She recommends following the same format for each listing: Write your description first and include as many keywords as possible. The person was on the only payment made into my account at the time and I have proof of messages and recipet Wich I have uploaded into my case. Depop suggests that you do not ship your item until you receive the payment. Ready to get started? Her account has a whopping 184,000 followers and counting, and selling through the app is Shorts full-time job. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. Heres How to Responsibly Donate and Repurpose Your Castoffs. Communication is key with your buyer to let them know whats going on and that you will have to wait to ship their package until the payment is cleared. Inspiration arrived during a visit to a friends apartment. Instead, you will have to email them at support@depop.com. This can give your listing an edge over competitors. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. The firm confirmed that credential stuffing is a big part of the problem. Admittedly USPS rates have changed over the years and post-pandemic prices have gone up. Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. This makes it sound like they've probably deleted their paypal account too? I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. While there are many online marketplaces, Depop is probably one of the easiest to use, making it simple to start selling items right away without any long-form verification. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. Good to know it's normal doe. I find the fee a fair price to pay to resell something like a ruby red, ribbed-knit top I originally bought for $25. However, the buyer must have a solid reason to request a refund. Others have received a faster response from reaching out to Depops Twitter account as well. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. Is it likely that I'll win my money back without the screenshots attached? ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Bakhmut attacks still being repelled, says Ukraine, Saving Private Ryan actor Tom Sizemore dies at 61, US lawyer jailed for murdering wife and son, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. You can also call them but you may be on hold for a while. Select Selling > Refund Depop fee. Can Nigeria's election result be overturned? It's a pain, I hate PayPal payments. Possibility 3: Buyer internationally cancelled the payment Heres the step-by-step process to start selling on Depop: The first step is going to create an account on Depop. Leave the Archive. You need to make sure your package is sealed tightly and ready for a longer trip and more handling, 2. Creating unique looks, new trends and making new from old. This method of shipping does allow you to select whether shipping must be paid by you or by the buyer. From Facebook Marketplace to Buy Nothing groups, searching for pre-owned kid stuff online can be a great way to save moneyand get to know your neighbors. Your PayPal account is connected to your Depop account. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. You can either agree to the refund, or not agree. I am a bot, and this action was performed automatically. 2020 3dcart Shopping Cart Blog. Options. It focuses on music, fashion, art mental health, and sustainability, Short said. Enter the 6-digit code sent by Depop to your phone number. Make sure the email on your Paypal account and your Depop account match. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. Keywords can call out details like stitching, embroidery, and every single color you can see. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. Dropshipped print-on-demand products must use a design created by the seller. It was removed by the firm in a few hours and her password was reset. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. Update or re-download your Depop app to the latest version. Create an account to follow your favorite communities and start taking part in conversations. A sub for discussing all things Depop. That's why I was curious if I were to put any money in my bank account if it would've automatically taken it out since I didn't want it to because I was gonna use that money for something else. I struggled to find things to do that would get me out of my tiny apartment without sucking my wallet dry. screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . I am a bot, and this action was performed automatically. As a seller, you must update your account that you are shipping with Depop to qualify. Lately, the minimum purchase has been a minimum purchase order of $25-$50 in order to qualify. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. Include product keywords to optimize for search so that people will find your listing. I'm now waiting for the seller to respond but I highly doubt they will if they've gone ahead and deleted all their accounts. Then disclose the condition, the size, and the measurements of the model, and mention if youre offering free shipping (this can be a selling point, but if you plan to charge for shipping, Sky says not to advertise it, as shipping costs can discourage potential buyers from even taking a look). Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. 130 sold. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. When finished, tap on Post listing. Definitely gonna start telling people depop payments only. Unlike Etsy, Depop does not charge listing fees. Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. 80. One word of caution, every now and then you may get a post office worker who tries to state you owe extra if they see the 8 oz label and your item weights more than 8 ozs however Ive been told via a USPS management directive these commercial labels (i.e. We, TechCrunch, are part of the Yahoo family of brands. What's the least amount of exercise we can get away with? It was too good an opportunity to pass up. In fact, shipping on your own tends to be cheaper for most clothing items. Work-flow can help the Cash-Flow. Why Etsy dropped $1.6 billion on Depop. Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. First is a confirmation email from Depop that I sold an item with the USPS shipping label, if you chose to ship with them. Today, Depop is a place where millions of users come to celebrate their style and discover culture. If youre not sure which one to choose between these two, check out this detailed comparison of Printful vs Printify by Ecomsay to select the right one to select the right one. I had a similar thing happen to me through eBay a few years ago with some concert tickets, the seller had completely deleted their account after I'd sent money but eBay refunded me the money as I had buyer protection etc it took a couple of weeks but they resolved it in the end! Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. That's so bad, the other person must know exactly what they have done. hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. But don't worry, How To Pack & Ship An Xbox (With Pictures). If you continue to use this site we will assume that you are happy with it. This charge will be taken directly from your PayPal account or the card you are using for payments before the remainder of the money you have made is paid to you. However, you can create your account through the Depop app as well, as the process is the same. In fact, you dont have to do anything whenever you make a sale, the money is sent to your PayPal account that youve already connected to your Depop account. 1999-2023 PayPal, Inc. All rights reserved. This is not just Etsy's biggest acquisition to date by some margin it's made seven other . By browsing this website, you consent to the use of cookies. Press J to jump to the feed. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. What I was missing was the notification of payment received from my buyer. Depop Fees. Step 3: Add photos, description, price, and all the other details that weve discussed above about your product. In June . The BBC is not responsible for the content of external sites. 9 Tips on How to Sell on Depop When You are Broke as Hell. As know I have lost out on an item and money when I haven't done anything wrong? Everytime they purchase with PayPal i get charged the ~10% deduction from fees AND Depop Limited. When it comes to print-on-demand service providers, we recommend Printful and Printify. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. This content may be old or outdated. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. Here are a few tips to keep in mind when shipping with Depop Internationally with USPS, 1. Fee Breakdown: - 10% Depop fee authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. Depop limited fee. Yes, USPS Regional Boxes Are Discontinued. For this example, were going to create an account directly from their website. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Depop offers free shipping at different times throughout the year. In their system, a carrier will sometimes switch the first and second address lines. Figuring out what to get rid of is just the beginning. Press J to jump to the feed. You can always consider processing your international shipment online, where you can click and ship and schedule a pickup. "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. They are entrepreneurs, pushing fashion forward in so many different ways. So I shipped the item out yesterday and it's currently on the way but now it says on my bank activity that depop limited got declined because I didn't have the amount needed in my bank account. Learn more. They are inclusive, diverse, progressive and creative. Link to your social media account and tap on Next. Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. But still, no matter how easy it is to start selling on Depop, selling on any platform for the first time may seem confusing at first. 1 charge registered 0 outstanding, 1 satisfied, 0 part satisfied Charge code 0831 6342 0001. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. Press question mark to learn the rest of the keyboard shortcuts. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you.
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